Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $26.10 - $29.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
employee discount
Personalized development opportunities
Paid Time Off
Job Description
Raffles Boston is a distinguished hotel renowned for its commitment to cultural appreciation and excellence in hospitality. As a part of the prestigious Raffles brand, the hotel celebrates its unique cultural heritage and fosters an environment where every team member understands and embraces this richness. This philosophy begins the moment a potential colleague interacts with the organization and continues throughout their journey with the hotel. Raffles Boston sets a new standard of service by intertwining cultural respect with unparalleled guest experience, establishing itself as a landmark in the hospitality industry in the Boston area.
The Spa Concierge role at R... Show More
The Spa Concierge role at R... Show More
Job Requirements
- minimum 2 years of experience in luxury hotel or spa front of house position
- computer literate preferably with knowledge of spa reservation systems
- flexible hours required
- able to stand for an extended period of time and work within a team with shift rotations
- passion for guest care
- personal interest in spa treatments and holistic lifestyle
- telephone skills ideally in conjunction with handling reservations
- able to work within a team with rotating shifts
Job Qualifications
- minimum 2 years of experience in luxury hotel or spa front of house position
- computer literate preferably with knowledge of spa reservation systems
- passion for guest care
- personal interest in spa treatments and holistic lifestyle
- telephone skills ideally in conjunction with handling reservations
- able to work within a team with rotating shifts
Job Duties
- provide warm welcome and personalized service to all guests visiting the spa
- perform check in and check out of all spa guests
- handle payment transactions for treatment and retail products
- handle telephone reservations in line with service standards using proper telephone etiquette
- ascertain guest satisfaction upon guest departure and ensure
- provide guest escorts to changing rooms relaxation area and swimming pool
- complete all opening and closing duties professionally and accurately
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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