You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
savings plan
Educational opportunities
Paid Time Off
Employee Discounts
Retirement Plan
wellness programs
Job Description
Disney Cruise Line, a division of The Walt Disney Company, stands as a world-renowned leader in hospitality and entertainment, beloved for its unparalleled family-friendly cruising experiences. Celebrated as the top cruise line for families, Disney Cruise Line combines the magic of Disney storytelling with the excitement of luxury cruises across breathtaking destinations worldwide. Every day, the dedicated cast and crew take pride in creating memorable and magical moments for guests, ensuring each journey aboard the ships is filled with wonder, joy, and exceptional service. The company prioritizes safety, responsibility, and high standards of excellence while fostering a diverse and inclusive... Show More
Job Requirements
- Bachelor's degree in hospitality management, Business Administration, Event Management, or a related field or equivalent work experience
- travel may be required for this role
Job Qualifications
- Minimum of 3 years of professional experience in the cruise line industry, group sales/services, or event management within the travel industry
- minimum one year of leadership experience in a formal or informal capacity
- proven project management expertise, with the ability to prioritize and manage multiple tasks and meet deadlines
- experience with contract negotiations, sales agreements, and managing budgets, including tracking and reconciling expenses
- strong communication skills, with the ability to engage effectively with clients, stakeholders, and internal teams at all levels
- proven ability to build and maintain relationships with shoreside and shipboard partners
- comprehensive understanding of both shoreside and shipboard operations
- ability to thrive in a fast-paced, high-pressure environment, while maintaining attention to detail and accuracy
- proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Teams), and familiarity with reservation systems, CRM platforms, or travel booking software
- ability to maintain confidentiality and discretion in all business matters
- open to working flexible hours, including weekends, evenings, and holidays, to support a 7-day-a-week operation
Job Duties
- Lead and mentor a team of hourly cast members, providing guidance to ensure high performance and operational excellence
- develop and manage custom cruise itineraries for group bookings and full-ship charters, aligning with client needs and operational resources
- respond to and manage Requests for Proposals (RFPs) for Adventures by Disney and National Geographic Expeditions group reservations, ensuring timely and accurate submissions
- oversee client communications and manage contract negotiations for Adventures by Disney and National Geographic Expeditions group bookings, ensuring alignment with business goals
- lead planning and execution of Disney Cruise Line Agent Education Programs (AEPs) and Trade Familiarization (FAM) cruises, ensuring successful delivery and brand alignment
- coordinate multiple high-priority projects simultaneously, demonstrating strong organizational and time management skills to meet deadlines and maintain quality
- manage financials for Disney Signature Experiences (DSE) groups, including budget oversight, expense tracking, and reconciliation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All