Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $95,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
Pacific Hospitality Group is a Premier Hotel Management and Investment Company with a strategic vision and strong core values established since 1987. Specializing in luxury hotel properties across California, from Napa Valley to Southern California, PHG manages, develops, finances, and owns a portfolio of 12 distinguished hotels and resorts containing over 2015 rooms and 165,500 square feet of premier indoor meeting and event spaces. Known for its owner/operator approach, PHG is a family-focused company committed to sustainable growth and long-term value creation that nurtures both its business and team members. The company is grounded in guiding principles such as integrity,... Show More
Job Requirements
- Bachelor's degree in hospitality, business, or related field preferred
- equivalent relevant experience will be considered
- 2 or more years of group sales experience in an independent or luxury lifestyle hotel setting
- pre-opening experience is a strong advantage
- demonstrated ability to generate leads, close contracts, and exceed group room night goals
- skilled in consultative sales, client storytelling, and creating unique proposals that speak to independent hotel differentiators
- high proficiency in CRM platforms, Microsoft Office Suite, and hotel sales reporting tools
- excellent communication, negotiation, and organizational skills
- self-starter with a high degree of ownership, flexibility, and creativity
- ability and willingness to travel to attend client meetings, events, and key industry functions
- ability to develop and maintain effective sale processes designed to attain maximum revenue while ensuring adherence to established operating criteria
- strong knowledge of sales techniques with strong skills and ability to negotiate and close sales
- requires ability to determine needs of customers and persuasively present sales options through verbal face-to-face and telephone interactions
- must be able to create and effectively provide sales presentations and materials to potential customers
- must demonstrate positive attitude and professional demeanor
- requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction
Job Qualifications
- Bachelor's degree in hospitality, business, or related field preferred
- equivalent relevant experience will be considered
- 2 or more years of group sales experience in an independent or luxury lifestyle hotel setting
- pre-opening experience is a strong advantage
- demonstrated ability to generate leads, close contracts, and exceed group room night goals
- skilled in consultative sales, client storytelling, and creating unique proposals that speak to independent hotel differentiators
- high proficiency in CRM platforms, Microsoft Office Suite, and hotel sales reporting tools
- excellent communication, negotiation, and organizational skills
- self-starter with a high degree of ownership, flexibility, and creativity
- ability and willingness to travel to attend client meetings, events, and key industry functions
- ability to develop and maintain effective sale processes designed to attain maximum revenue while ensuring adherence to established operating criteria
- strong knowledge of sales techniques with strong skills and ability to negotiate and close sales
- ability to determine needs of customers and persuasively present sales options through verbal face-to-face and telephone interactions
- must be able to create and effectively provide sales presentations and materials to potential customers
- must demonstrate positive attitude and professional demeanor
- requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction
Job Duties
- Proactively identify, pursue, and secure new group business opportunities from corporate, incentive, and lifestyle-aligned accounts to build a solid base for opening and beyond
- leverage industry network and develop strategic relationships to drive brand visibility in key domestic and international feeder markets
- interpret market trends, customer behavior, and competitive activity to inform go-to-market sales strategies specific to an independent luxury positioning
- build and maintain long-term, high-value client relationships, providing personalized solutions and consistent communication reflective of an independent hotel's bespoke approach
- represent the hotel at industry trade shows, client events, site visits, and sales missions, positioning the property as a distinct, high-touch luxury experience
- plan and execute familiarization trips and pre-opening presentations that convey the hotel's vision, design, and service philosophy
- respond to RFPs with tailored proposals that align with both client goals and the hotel's service capabilities
- collaborate with revenue, marketing, and operations teams to translate client needs into deliverable programs, ensuring alignment across departments
- support the development of sales tools, branded assets, and pipeline reports during the pre-opening phase
- contribute to the creation of pre-opening sales processes, standard operating procedures, and CRM data structure
- attend internal business planning, revenue strategy, and training sessions to ensure commercial readiness on opening day
- maintain accurate and timely client and prospect data in CRM platforms
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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