Group Sales Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee ticket discounts
Professional development opportunities
competitive base salary
Performance incentives

Job Description

The AT&T Performing Arts Center is a renowned nonprofit foundation that operates a vibrant 10-acre campus in downtown Dallas. This cultural hub is home to three premier performance venues where audiences enjoy an eclectic range of world-class live performances. These range from the latest Broadway productions to internationally acclaimed dance companies, including collaborations with TITAS Presents. The Center also hosts top concerts, performers, and compelling speakers, enriching the cultural landscape of Dallas. Beyond entertainment, the Center is deeply committed to educational outreach, providing thousands of students opportunities to engage with the arts through its Open Stages program. Additionally, the Center... Show More

Job Requirements

  • proven success in sales, ideally in hotel, tourism, entertainment, sports, or event industries
  • 3-5 years of experience in group sales, B2B sales, or client services
  • bachelor's degree in business, marketing, hospitality, or related field preferred
  • strong negotiation, presentation, and relationship-building skills
  • self-starter with a proactive, results-focused mindset
  • proficiency in Microsoft Office and CRM platforms (Tessitura experience a plus)
  • enthusiasm for the performing arts and live entertainment, including a basic understanding of music, theater and dance, is preferred
  • fast-paced, client-facing role with some evening and weekend event hours
  • on-site presence required for performances, client meetings, and activations
  • this is not a remote position

Job Qualifications

  • proven success in sales, ideally in hotel, tourism, entertainment, sports, or event industries
  • 3-5 years of experience in group sales, B2B sales, or client services
  • bachelor's degree in business, marketing, hospitality, or related field preferred
  • strong negotiation, presentation, and relationship-building skills
  • self-starter with a proactive, results-focused mindset
  • proficiency in Microsoft Office and CRM platforms (Tessitura experience a plus)
  • enthusiasm for the performing arts and live entertainment, including a basic understanding of music, theater and dance, is preferred

Job Duties

  • develop and execute a high-impact group sales strategy to meet and exceed revenue goals
  • prospect and convert leads from the corporate, residential, hospitality, education, and tourism sectors
  • own the full sales cycle: lead generation, pitch, negotiation, closing, and post-sale follow-up
  • create customized group packages that drive urgency and value
  • maintain a strong focus on key target markets, including colleges, corporations, tour operators, HOAs, tenant associations, churches, and senior citizen groups
  • build and maintain long-term relationships with group leaders, event coordinators, hotel concierge networks, and key decision-makers to foster repeat business
  • provide tailored packages and offerings that meet the specific needs of each group, including special pricing, group seating arrangements, travel, hospitality, and behind-the-scenes experiences
  • serve as the primary point of contact for all group-related inquiries, ensuring high levels of customer satisfaction and service
  • work closely with the marketing and box office teams of each partner organization to promote group sales opportunities and ensure proper ticketing and seating arrangements
  • coordinate with the events and production teams to ensure seamless execution of group events, including VIP services, special requests, and hospitality offerings
  • collaborate with third-party partners to create holistic experiences for clients, including food and beverage, parking, and transportation
  • monitor sales performance and pipeline activity using CRM tools
  • analyze trends, customer feedback, and conversion data to refine strategy
  • provide regular reporting to leadership on KPIs, forecasts, and growth opportunities
  • assist in organizing and hosting special events for group clients, such as pre-show receptions, backstage tours, and talent meet and greets
  • ensure all logistical details for group events are executed smoothly, including transportation, catering, and other services

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location