HEI Hotels and Resorts logo

HEI Hotels and Resorts

Group Sales Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $48,800.00 - $76,500.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
sick leave
Holiday pay
401(k) savings plan

Job Description

Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Our resort offers breathtaking views of the ocean and the Intercoastal Waterway, where the serene sound of the waves provides a calming experience day and night. Nestled in a prime location, The Westin Fort Lauderdale Beach Resort is a beacon of luxury and comfort that attracts both leisure and business travelers alike. Our dedicated team of associates cherishes the vibrant, supportive culture here, and we are proud to offer an environment that promotes professional growth, well-being, and satisfaction. We provide our employees with free lunches, free... Show More

Job Requirements

  • 3+ years of sales experience
  • Proven ability to meet and exceed revenue goals
  • Strong communication and negotiation skills
  • Proficiency in Microsoft Word, Excel, and Delphi
  • Ability to conduct sales presentations and client entertainment
  • Knowledge of hotel operations and market trends
  • Flexibility to work on a regular basis and attend outside events as needed

Job Qualifications

  • 3+ years of past sales experience preferred
  • Hotel experience preferred
  • Advanced knowledge of market trends, competition, and key customers of the hotel
  • Able to set priorities, plan, organize, and delegate
  • Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi
  • Advanced knowledge of sales skills, revenue management, training, and motivation of peers
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
  • Effective verbal and written communication skills
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc

Job Duties

  • Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
  • Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales
  • Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients
  • Handle account details so that all pertinent aspects of solicitation and closing are complete and documented
  • Coordinate various departments' participation in servicing accounts
  • Develop and conduct persuasive verbal sales presentations to prospective clients
  • Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account
  • Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers
  • Prepare correspondence to customers, internal booking reports and file maintenance
  • Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required
  • Attend trade shows, community events and industry meetings
  • Advanced knowledge of market trends, competition, and key customers of the hotel
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job-related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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