Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $23.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Short-Term Disability coverage
long-term disability coverage
Paid Time Off
401(k) retirement plan with employer match
Job Description
Flying Horse Resort and Club, located in the heart of Colorado Springs, is a premier destination known for its luxury accommodations, world-class hospitality, and exceptional amenities. This upscale resort is celebrated for offering an unrivaled guest experience, featuring two championship golf courses, a luxury hotel, a state-of-the-art fitness club, a rejuvenating spa, and several fine dining establishments. The resort’s commitment to excellence is reflected in every aspect of its operations, from the quality of its facilities to the professionalism and dedication of its staff. Flying Horse appeals to a variety of visitors, including leisure travelers, golf enthusiasts, business guests, and... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or hospitality sales coordination and selling in a client facing, workflow driven role
- Proficiency with HubSpot CRM and related sales technologies
- Exceptional organizational and time management skills
- Strong written and verbal communication skills
- Analytical mindset
- Team oriented and proactive
- Professional appearance and demeanor
- Ability to handle multiple projects and client requests efficiently
- Client responsiveness
- Sales support skills
- Tech savvy
- Continuous improvement mindset
- Sales drive and follow through
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or hospitality sales coordination and selling in a client facing, workflow driven role
- Proficiency with HubSpot CRM and related sales technologies
- Ability to quickly learn new digital tools and platforms
- Exceptional organizational and time management skills with the ability to prioritize multiple tasks and deadlines in a fast paced environment
- Strong written and verbal communication skills with a focus on professionalism, hospitality, and client satisfaction
- Analytical mindset able to track and interpret sales data, identify trends, and suggest process improvements
- Team oriented, proactive, and adaptable with a willingness to take initiative and support the sales team’s goals
- Professional appearance and demeanor with ability to represent Flying Horse Resort positively with clients, vendors, and colleagues
- Workflow management skills to efficiently handle multiple projects and client requests
- Client responsiveness delivering timely, accurate, and personalized service
- Sales support experience including research, follow up, and process innovation
- Tech savvy with ability to embrace new tools, digital communication, and HubSpot CRM best practices
- Continuous improvement mindset seeking to streamline sales operations and enhance client experience
- Sales drive and follow through motivated by meeting and exceeding booking goals
Job Duties
- Own and manage a portfolio of small to mid size group, meeting, and event opportunities from initial inquiry through contract signature
- Qualify inbound group, event, and meeting inquiries, conduct discovery by phone/email, and recommend appropriate dates, space, and package options to maximize conversion and revenue
- Coordinate the full client journey from initial inquiry, proposal, and contract generation to seamless handoff for event execution with group resumes, ensuring communication with parties such as Conference Services, Catering, Lodge, Golf, Spa as needed
- Manage and prioritize workflow for the sales team, ensuring all leads, tasks, and follow ups are tracked and completed in a timely manner using HubSpot CRM and sales technologies
- Prepare and deliver customized proposals, contracts, and event orders, working closely with the sales manager to ensure accuracy and alignment with client requirements including RFP responses and rate quotes
- Maintain and update sales databases, client records, and event calendars in HubSpot, ensuring data integrity and enabling proactive outreach and follow up
- Support proactive sales efforts by researching potential clients, assisting with outbound prospecting campaigns, and preparing collateral for sales presentations
- Collaborate with marketing and operations teams to coordinate site visits, client tours, and the execution of group events, ensuring a seamless client experience
- Monitor and report on key sales metrics in HubSpot such as lead response times, conversion rates, and booking pace, providing insights to optimize sales strategies
- Contribute to the development of new sales processes and digital tools, staying current with hospitality trends and technologies to future proof the sales support function
- Participate in weekly sales meetings providing workflow updates, client feedback, and suggestions for improving team efficiency and guest satisfaction
- Conduct proactive outreach to past clients, lost business, and warm prospects to generate rebooking and new group/event business
- Support the Sales Manager by handling smaller or inside focused accounts, freeing the Sales Manager to focus on high value, high potential accounts and field sales
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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