Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Benefits
Hourly rate $22.00
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA/FSA Plans with employer contribution
Employee assistance program
Referral Bonus
Discounted lodging
Discounted dining
Online Learning Platform
volunteer opportunities
Job Description
Valley River Inn, Eugene's only riverfront hotel, offers a unique blend of natural beauty and warm hospitality. Situated along the scenic banks of the Willamette River, this historic hotel provides guests with a serene retreat surrounded by the charm of the Pacific Northwest. With over 250 fully renovated rooms and suites, Valley River Inn combines modern comfort with upscale amenities, inviting guests to enjoy a tranquil and memorable stay. The property is known not only for its comfortable accommodations but also for its vibrant connection to local culture, featuring Sweet Waters on the River, a popular dining destination that highlights... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel group reservations or hospitality industry preferred
- Proficiency in property management systems and Microsoft Office
- Strong communication skills
- Ability to handle financial transactions accurately
- Detail-oriented with excellent organizational skills
- Ability to maintain confidentiality of guest information
- Ability to work collaboratively in a team environment
- Willingness to learn and adapt in a fast-paced setting
Job Qualifications
- Strong written and verbal communication skills including the ability to write, proofread and edit reports, business correspondence and sales contracts
- Ability to effectively present information and respond to questions from team members, managers, clients, guests and the general public
- Ability to carry out instructions provided in written and oral format
- Ability to add, subtract, multiply and divide in all applicable units of measure using whole numbers, fractions and decimals
- Ability to compute rate, ratio and percent and to draw and interpret bar graphs
- Ability to compute discounts, interest, commissions, proportions and percentages
- Strong computer literacy in Microsoft Office, especially Word, Excel and Outlook
- Detail oriented with strong multi-tasking and organizational skills
- Ability to solve problems and make decisions in routine situations
- Strong personal skills including time management, planning and organizing, and delivery of results
- Positive can-do attitude and the ability to adapt to a variety of situations
- Must adhere to Columbia Hospitality Policies and Procedures
Job Duties
- Responsible for all group and contracted business-related guestroom reservations
- input of rooming lists into Property Management System, changes to existing reservations, and creation/management of Synxis group booking links
- Maintain proper communication with group clients as it relates to group guestroom reservations, deposits and invoices
- Process sales department invoices: maintain digital file copies, handoff to accounting, organize and track as needed
- Responsible for group Posting Master accounts
- ensure routing and all postings are correct
- Send deposit requests and final payment requests per contract payment schedule, as needed
- Verify that all necessary documents and payments are on file prior to group arrival
- notify appropriate sales/events manager of any issues or missing items
- Maintain proper communication with accounting and sales/events team to ensure an efficient collection process
- Responsible for reporting related to group cutoff dates, deposits due and open balances
- Provide customers/group contacts with accurate and timely invoices, statements and payment schedules
- Assist with special projects and completing ad hoc assignments as needed as necessary
- Maintains confidentiality of all guest information and property data
- Keeps accurate and complete records of messages and other required information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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