This job is no longer active
Browse Similar Jobs
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.00
Benefits
Hourly rate
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k plan
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Employee assistance program
Job Description
Valley River Inn is a distinguished hospitality establishment known for its exceptional guest experiences and commitment to service excellence. Nestled in a prime location, the inn caters to a diverse clientele ranging from leisure travelers to business guests, offering a unique blend of comfort, convenience, and personalized service. As part of Columbia Hospitality, a people-first organization driven by a values-based culture, Valley River Inn prioritizes its employees' growth, engagement, and well-being, fostering an inclusive and supportive work environment where every team member is valued and empowered to contribute to the brand's promise of Creating Exceptional Experiences. The team at Valley... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hotel or hospitality group reservations preferred
- Strong written and verbal communication skills
- Proficiency in Microsoft Office applications including Word, Excel and Outlook
- Detail oriented with strong multi-tasking and organizational skills
- Ability to solve problems and make decisions in routine situations
- Positive can-do attitude and adaptability
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel or hospitality group reservations preferred
- Strong written and verbal communication skills
- Proficiency in Microsoft Office applications including Word, Excel and Outlook
- Detail oriented with strong multi-tasking and organizational skills
- Ability to solve problems and make decisions in routine situations
- Positive can-do attitude and adaptability
- Ability to carry out instructions provided in written and oral format
Job Duties
- Responsible for all group and contracted business-related guestroom reservations
- input of rooming lists into Property Management System, changes to existing reservations, and creation/management of Synxis group booking links
- Maintain proper communication with group clients as it relates to group guestroom reservations, deposits and invoices
- Process sales department invoices: maintain digital file copies, handoff to accounting, organize and track as needed
- Responsible for group Posting Master accounts
- ensure routing and all postings are correct
- Send deposit requests and final payment requests per contract payment schedule, as needed
- Verify that all necessary documents and payments are on file prior to group arrival
- notify appropriate sales/events manager of any issues or missing items
- Maintain proper communication with accounting and sales/events team to ensure an efficient collection process
- Responsible for reporting related to group cutoff dates, deposits due and open balances
- Provide customers/group contacts with accurate and timely invoices, statements and payment schedules
- Assist with special projects and completing ad hoc assignments as needed
- Maintains confidentiality of all guest information and property data
- Keeps accurate and complete records of messages and other required information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: