Job Overview
Compensation
Type:
Hourly
Rate:
Range $20.00 - $28.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Participation in 401(k)
Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
long term disability insurance
Life and AD&D insurance
Hospital Indemnity insurance
Paid Time Off
Paid holidays
Paid Maternity Leave
paid paternity leave
Employee assistance program
Job Description
Located at the picturesque corner of Ladybird Lake with stunning views of the Austin Skyline, The Loren Hotel stands as a premier luxury hotel group internationally recognized for its best-in-class service and elegance. This sophisticated hotel offers guests a unique experience that combines understated luxury with the vibrant essence of Austin's culture. The Loren Hotel features modern accommodations, impeccable service, and exclusive amenities that reflect the best of Austin’s beloved green spaces. The hotel seamlessly blends indoor and outdoor environments, providing guests with an ambiance that is both serene and connected to nature. It has established itself as a landmark... Show More
Job Requirements
- High school or equivalent education required
- minimum 1 year of relevant experience preferred
- proficiency with computer systems
- proficiency with Microsoft Office applications
- ability to communicate effectively in English both verbally and in writing
- ability to work weekdays during business hours with occasional overtime
- must be able to lift and carry up to 50lbs
- must be able to stand at least 60% of the time
- must be able to sit and squat frequently
- able to safely perform essential job functions consistent with ADA, FMLA, and related standards
- maintain regular and punctual attendance
Job Qualifications
- High school or equivalent education required
- bachelors degree preferred
- opera cloud experience preferred but not required
- minimum 1 year of sales coordinator, catering/events coordinator, or front desk experience preferred but not required
- delphi experience preferred but not required
- experience in luxury hotels or a related field preferred
- must be able to communicate fluently in English for both written and verbal communications
- proficiency with computer systems
- proficiency with Microsoft Office applications (Word, Excel, TEAMS, Powerpoint, Outlook, etc.)
- ability to work weekdays during business hours of 8am-5pm with occasional overtime as requested
Job Duties
- Answer and qualify incoming phone calls, email inquiries, and in-person appointments within a timely, professional, and efficient manner
- arrange and co-ordinate meetings, events and any appointments and collect and distribute detailed notes
- meet with clients in the absence of the sales team to effectively and professionally convey details of the sale to the client
- manage and update bookings, events, and reporting in Delphi
- build group blocks in the system, ensuring any contract is adhered to including any contracted concessions
- make reservations efficiently and accurately in the system for all sales-related reservation requests noting any special requests
- manage group cut-off dates, build reservation links, input rooming lists, manage amenity requests, process billing and payments, and audit bookings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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