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Marriott International, Inc logo

Group Reservations Specialist

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays

Job Description

The Ritz-Carlton South Beach is a prestigious luxury hotel located at 1 Lincoln Rd, Miami Beach, Florida. Renowned globally for its exceptional standards of hospitality, The Ritz-Carlton brand is part of the Marriott International portfolio, which is recognized worldwide for its dedication to quality service and guest satisfaction. The hotel offers a blend of comfortable elegance and outstanding service, appealing to discerning guests who seek an extraordinary experience. Known for anticipating the needs of its guests and ensuring that each stay is memorable, The Ritz-Carlton South Beach is a leader in luxury accommodations and guest services.

This role of Property A... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in group reservations preferred
  • ability to use office software applications
  • strong communication skills
  • capacity to handle physical job requirements such as lifting up to 10 pounds
  • availability to work full-time onsite at the hotel
  • commitment to follow company policies and maintain professional appearance

Job Qualifications

  • High school diploma or equivalent
  • prior experience in group reservations preferred
  • proficiency in Microsoft Office Suite
  • strong communication skills
  • ability to multitask and prioritize effectively
  • attention to detail
  • customer service orientation

Job Duties

  • Manage group reservations
  • provide administrative support across departments
  • prepare documents using word processing, spreadsheet, database, or presentation software
  • serve as point of contact for clients and vendors
  • act as liaison between the Sales Office and clients during event processes
  • assist with pre-event, event, and post-event coordination
  • ensure compliance with company policies and standards

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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