Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,664.00 - $79,476.80
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Flexible spending account
Life insurance
Job Description
The hiring organization is a prominent hospital located in District of Columbia-Washington, specifically at CN Hospital (Main Campus), 111 Michigan Avenue NW, Washington, DC 20010. This institution is dedicated to delivering outstanding patient services and ensuring the highest standards in healthcare. As a full-time operation that values professionalism, efficiency, and patient satisfaction, the hospital seeks to uphold a supportive working environment with opportunities for growth and collaboration. The Patient Services department plays a crucial role in maintaining smooth functional workflows that directly impact patient care and satisfaction. This establishment operates with flexible scheduling to meet the needs of both staff... Show More
Job Requirements
- High school diploma or GED
- Minimum 3 years experience in food service
- Knowledge of food safety and customer service
- Ability to perform basic calculations
- Ability to lift or push up to 50 pounds
- Ability to comprehend verbal and written instructions
- Proficiency in data entry and print functions
- Food Handlers Certificate (ServSafe) within 90 days
- Strong problem-solving skills
- Ability to work independently with minimal supervision
Job Qualifications
- High school diploma or GED
- At least 3 years experience in food service with knowledge of food safety and customer service
- Healthcare food service experience preferred but not required
- Food Handlers Certificate (ServSafe) within 90 days
- Basic calculations skills
- Ability to lift or push weights up to 50 pounds
- Ability to comprehend verbal and written instructions with minimal explanation
- Ability to perform basic information technology data entry and print functions
- Ability to independently solve problems and communicate solutions or actions to team members
- Able to perform duties independently with minimal supervision
Job Duties
- Responsible for meal carts and accurate preparation and delivery per order
- Select patient trays and formulas using diet/formula worksheets
- Support coordination of daily flow of meals and formula delivery systems
- Expedite trays, cart transport, and retrieval of trays
- Perform quality control audits of meal service as assigned
- Respond to patient and nursing issues as appropriate
- Perform duties of any patient service position as needed and assist with directing department functions
- Assist in call center as needed
- Guide and orient other staff to ensure efficiency in productivity and service
- Work closely with Patient Coordinator, Patient Hospitality Associates, Nutrition Technicians and Nutrition Associates to meet patient and nursing unit needs
- Operate, maintain, and in-service employees on all patient service department equipment and operational procedures
- Maintain temperature, cost and portion control of all products
- Perform safety checks in accordance with diet order and tray accuracy
- Obtain patient selections, comply with order restrictions
- Ensure accurate presentation and delivery of tray to patient
- Return and prepare cart for next meal
- Maintain data entry on floor stock and labor cost accurately and timely
- Ensure maintenance of safety and sanitation standards of the department, institution and regulatory agencies
- Maintain unit supplies including removal of expired food and formulas
- Prepare, deliver and store formula following policies and procedures
- Communicate pertinent department, employee, and food information to Supervisor, Manager or Director
- Operate wireless communication system between Patient Hospitality associates and the department
- Communicate to facilities on meal delivery system equipment issues and follow-up on preventive maintenance
- Complete and document quality control indicators
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions using sound judgment
- Use resources efficiently
- Speak up when team members exhibit unsafe behavior or performance
- Attend carefully to important details practicing Stop, Think, Act and Review
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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