Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,100.00 - $83,600.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Company paid life insurance
401k
Paid Time Off
Free Meals during work
Discounted room benefits
Free parking
Job Description
Highgate is a premier real estate investment and hospitality management company with a reputation as an innovator in the hospitality sector. The company is a dominant player in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, while rapidly expanding their presence across Europe, Latin America, and the Caribbean. Their portfolio includes global properties valued at over $20 billion, generating more than $5 billion in cumulative revenue. Highgate's comprehensive expertise spans all stages of the hospitality property lifecycle, including planning, development, recapitalization, and disposition. The company stands out for the creation of bespoke hotel brands... Show More
Job Requirements
- at least a high school diploma or equivalent
- five years of relevant experience in group reservations or housing management
- proficiency in hotel reservation software
- strong communication skills
- ability to multitask and work in fast-paced environments
- professional demeanor and customer service orientation
- capacity to handle sensitive guest information confidentially
Job Qualifications
- minimum five years of experience in group reservations, housing management, or sales coordination
- experience within a luxury hotel setting preferred
- strong organizational and detail-oriented skills
- excellent communication and interpersonal abilities
- ability to manage large conferences or events
- technical proficiency with reservation and event management systems
- ability to work effectively under pressure and meet deadlines
Job Duties
- manage group reservations and room blocks
- coordinate with sales teams and hotel operations to ensure smooth event execution
- process payments and handle special guest requests
- maintain organized files and accurate records
- optimize room usage and identify revenue opportunities
- communicate clearly across departments and with guests
- provide exceptional service to enhance guest experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: