Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $28.37 - $35.10
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Performance bonus
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
Renaissance Phoenix Downtown Hotel, located at 100 N 1st St, Phoenix, Arizona, is a prominent luxury hotel that combines urban sophistication with the vibrant culture of downtown Phoenix. As a part of Marriott International, this hotel offers guests a unique blend of comfort, style, and the spirit of the neighborhood, making it a sought-after destination for both business and leisure travelers. Marriott International is a leading global hospitality company known for its dedication to exceptional service standards, quality, and continuous innovation in the hospitality industry. The Renaissance brand within Marriott’s portfolio focuses on delivering guests an authentic, exploratory experience where... Show More
Job Requirements
- High school diploma or GED
- 5 years experience in sales and marketing, guest services, front desk, or related professional area
- or 2-year degree from accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
- 3 years experience in sales and marketing, guest services, front desk, or related professional area
- ability to use computers and computer systems effectively
- strong problem-solving and analytical skills
- excellent communication and interpersonal skills
- ability to manage multiple tasks and work collaboratively
Job Qualifications
- High school diploma or GED with 5 years experience in sales, marketing, guest services, front desk, or related area
- or 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 3 years experience in relevant fields
- strong customer service skills
- proficient in using computer systems and software
- knowledge of accounts receivable and credit policies
- ability to manage projects and policies
- excellent communication skills
Job Duties
- Manages the operational preparation for all group bookings including guest deposits and room blocks
- verifies and documents group rooming lists and releases unused inventory for general sale
- manages accounts receivable operations ensuring accuracy and timeliness of invoices
- follows up on delinquent accounts
- acts as primary Rooms Division contact in advance planning meetings and related events
- provides reports and communications to Sales, Convention Services, and other departments
- applies accounting knowledge to credit management issues
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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