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Job Overview
Compensation
Hourly
Range $13.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Employee Discounts
flexible schedule
on-site parking
Job Description
The attraction park is a premier destination known for its exciting rides, entertaining shows, and family-friendly atmosphere. It attracts thousands of visitors annually, including families, school groups, corporate teams, and tourists. The park offers a variety of attractions that cater to all age groups, ensuring an enjoyable experience for everyone. With a strong commitment to customer satisfaction and safety, the park strives to create memorable moments for all guests that visit its grounds. As a well-established venue in the entertainment and leisure industry, it provides a vibrant and dynamic work environment, fostering growth and professional development among its staff.
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Job Requirements
- High school diploma or equivalent
- Previous experience in guest services, event coordination, or sales preferably in an amusement, hospitality, or tourism environment
- Strong communication and organizational skills
- Customer-focused, enthusiastic, and professional demeanor
- Ability to manage multiple tasks and deadlines
- Proficient in basic computer skills and reservation/ticketing systems
- Comfortable working flexible hours including weekends, holidays, and peak seasons
Job Qualifications
- Previous experience in guest services, event coordination, or sales preferably in an amusement, hospitality, or tourism environment
- Strong communication skills
- Organizational skills
- Customer-focused attitude
- Professional demeanor
- Ability to manage multiple tasks and deadlines
- Proficient in basic computer skills and reservation/ticketing systems
Job Duties
- Serve as the main point of contact for all group inquiries, bookings, and follow-ups
- Coordinate all logistics for group visits, including Fun Passes, catering, arrival schedules, parking, special access, and add-on experiences
- Communicate clearly with internal teams (operations, food services, guest services, etc.) to ensure proper preparation for each group's arrival
- Manage group reservations in booking systems and maintain accurate records
- Greet and assist groups on-site, acting as a liaison between the guests and park staff
- Provide prompt, professional customer service before, during, and after visits
- Assist in developing group sales strategies, promotions, and packages
- Help with marketing outreach to schools, businesses, and tour operators
- Prepare reports on group attendance, feedback, and satisfaction metrics
- Ensure compliance with park safety, health, and guest service standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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