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Hyatt Hotels Corporation

Group & Event Sales Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $66,100.00 - $95,700.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs

Job Description

Andaz San Diego is a vibrant and contemporary hotel located in the heart of San Diego, California. Part of the renowned Hyatt Hotels Corporation, Andaz San Diego offers guests a blend of modern luxury, personalized service, and a unique cultural experience. The hotel is known for its stylish design, exceptional amenities, and commitment to creating memorable guest experiences through its attentive and caring staff. As part of the Hyatt brand family, Andaz San Diego upholds the values of quality, innovation, and community engagement, making it a preferred destination for both leisure and business travelers.

The Group & Event Sales... Show More

Job Requirements

  • Bachelor's degree preferred
  • 1-3 years of experience in hotel sales or related field
  • prior experience in event management or local catering sales preferred
  • excellent communication skills
  • strong negotiation abilities
  • ability to manage multiple accounts simultaneously
  • proficiency in CRM and event management software preferred
  • attention to detail and strong organizational skills
  • ability to work collaboratively within a team environment
  • professional demeanor aligned with company values

Job Qualifications

  • Refined verbal and written communication skills
  • a minimum of 1-3 years of hotel sales or comparable experience preferred
  • prior hotel sales or event management experience preferred
  • strong understanding of the hotel sales process and event operations
  • proven ability to sell, negotiate, and manage multiple accounts
  • exceptional communication, organizational, and presentation skills
  • ability to develop strong client relationships and work collaboratively with internal teams
  • proficiency in Hyatt systems or similar CRM and event-management tools preferred
  • strong attention to detail and ability to multitask in a fast-paced environment
  • a professional, positive, and service-oriented demeanor consistent with Hyatt brand values

Job Duties

  • Solicit, negotiate, and secure small group business while maximizing revenue opportunities for guest rooms, meeting space, and ancillary hotel services
  • conduct site inspections, prepare and present professional proposals, and close business in alignment with Hyatt brand standards
  • manage assigned accounts through all stages of the sales cycle including prospecting, contracting, pre-arrival planning, and post-event follow-up
  • maintain accurate and organized documentation, reports, and correspondence using Hyatt sales systems and tools
  • sell and service local catering events including social and corporate functions
  • lead all aspects of event detailing such as menu planning, agenda creation, setup requirements, and coordination of hotel meeting services
  • review contracts thoroughly and ensure accuracy in all event documentation
  • serve as the primary contact for clients before, during, and after their events to ensure the highest level of service and guest satisfaction
  • facilitate communication across hotel departments including culinary, banquet, rooms, and AV teams to ensure flawless event execution
  • host client site visits and hotel tours demonstrating product knowledge and an engaging, customer-focused approach
  • build and maintain strong customer relationships to encourage repeat business and long-term loyalty
  • participate in and occasionally lead event meetings, sales meetings, and cross-departmental staff meetings
  • collaborate as a proactive and positive team member with the sales, events, and catering teams
  • work closely with an assigned Administrative Assistant and support staff to ensure timely, efficient correspondence and service delivery

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location