Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $66,100.00 - $95,700.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
Job Description
Andaz San Diego is a vibrant and modern hotel known for its unique blend of contemporary design, exceptional service, and a dynamic atmosphere. It operates under the prestigious Hyatt brand, which is synonymous with quality, luxury, and a dedication to delivering exceptional guest experiences. Andaz San Diego caters to both leisure and business travelers, offering a memorable stay through thoughtfully crafted amenities, stylish accommodations, and an emphasis on personalized service. Located in a prime area, the hotel provides exquisite event spaces that attract a variety of clients for meetings, social gatherings, and corporate events, making it a preferred destination for... Show More
Job Requirements
- Minimum 1-3 years of experience in hotel sales or related field preferred
- Excellent communication skills both verbal and written
- Strong organizational and presentation skills
- Ability to manage multiple accounts and projects
- Familiarity with event planning and hotel sales processes
- Proficiency in CRM and event management systems desirable
- Detail-oriented with strong multitasking capabilities
- Professionalism and positive attitude consistent with brand standards
Job Qualifications
- Refined verbal and written communication skills
- A minimum of 1-3 years of hotel sales or comparable experience preferred
- Prior hotel sales or event management experience preferred
- Strong understanding of the hotel sales process and event operations
- Proven ability to sell, negotiate, and manage multiple accounts
- Exceptional communication, organizational, and presentation skills
- Ability to develop strong client relationships and work collaboratively with internal teams
- Proficiency in Hyatt systems or similar CRM and event-management tools preferred
- Strong attention to detail and ability to multitask in a fast-paced environment
- A professional, positive, and service-oriented demeanor consistent with Hyatt brand values
Job Duties
- Solicit, negotiate, and secure small group business while maximizing revenue opportunities for guest rooms, meeting space, and ancillary hotel services
- Conduct site inspections, prepare and present professional proposals, and close business in alignment with Hyatt brand standards
- Manage assigned accounts through all stages of the sales cycle including prospecting, contracting, pre-arrival planning, and post-event follow-up
- Maintain accurate and organized documentation, reports, and correspondence using Hyatt sales systems and tools
- Sell and service local catering events, including social and corporate functions
- Lead all aspects of event detailing such as menu planning, agenda creation, setup requirements, and coordination of hotel meeting services
- Review contracts thoroughly and ensure accuracy in all event documentation
- Serve as the primary contact for clients before, during, and after their events to ensure the highest level of service and guest satisfaction
- Facilitate communication across hotel departments including culinary, banquet, rooms, and AV teams to ensure flawless event execution
- Host client site visits and hotel tours, demonstrating product knowledge and an engaging, customer-focused approach
- Build and maintain strong customer relationships to encourage repeat business and long-term loyalty
- Participate in and occasionally lead event meetings, sales meetings, and cross-departmental staff meetings
- Collaborate as a proactive and positive team member with the sales, events, and catering teams
- Work closely with an assigned Administrative Assistant and support staff to ensure timely, efficient correspondence and service delivery
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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