Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,200.00 - $72,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
retirement plans
Parental leave
Adoption assistance
Wellbeing resources
Discretionary annual bonus
Job Description
Amex GBT (American Express Global Business Travel) is a leading corporate travel management company dedicated to helping clients navigate the complexities of business travel with ease, innovation, and a strong commitment to responsible travel practices. At Amex GBT, colleagues are inspired by the belief that travel is a force for good and have the opportunity to make an impact in the travel industry every day. The company prides itself on fostering an inclusive and collaborative work culture where employee voices are valued and success is supported. Employees benefit from diverse resources including comprehensive training, professional development opportunities, and a wide... Show More
Job Requirements
- Must have at least two years of corporate travel counselor experience
- Current experience in corporate travel preferred
- Must possess strong international reservations experience
- Preferred experience with Sabre or Dual GDS
- Knowledge of American Express Point of Sales tools preferred
- Must have effective communication and conflict resolution skills
- Strong organizational ability and multitasking skills
- Able to manage change effectively
- Must maintain a dedicated ergonomic and safe workspace at home
- Must complete Flexible Work Arrangement Application and Agreement
- Must complete Work Environment and Safety Assessment
- Must be located within the United States
Job Qualifications
- Minimum two years of experience as a corporate travel counselor
- Strong international reservations knowledge
- Experience with Sabre or Dual GDS preferred
- Familiarity with American Express POS tools a plus
- Demonstrated problem-solving skills
- Effective communication and conflict resolution abilities
- Ability to manage change and multitask in a dynamic environment
Job Duties
- Manage corporate travel reservations for clients including international bookings
- Utilize Sabre and other GDS systems to secure and modify travel arrangements
- Use American Express Point of Sales tools such as Rezone Plus and Hotel Marketplace to enhance service delivery
- Resolve conflicts and communicate effectively with clients to ensure satisfaction
- Organize and prioritize workflow in a fast-paced environment
- Stay informed on airline policies including upgrade procedures and hotel amenities to advise clients
- Maintain compliance with home workspace safety and ergonomic requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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