ADTRAV Travel Management

Group Air Agent

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $25.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
flexible spending accounts
401(k)
Paid Time Off

Job Description

ADTRAV Travel Management, founded in 1977, is a well-established travel management company with over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. As one of the top business travel management companies in the country, ADTRAV has steadily grown throughout its history by delivering exceptional service and tailored travel solutions to a broad range of clients. The company's extensive knowledge of the travel industry, combined with its dedication to client satisfaction, makes it a leader in the field. ADTRAV's commitment to innovation and continuous improvement allows it to offer cutting-edge... Show More

Job Requirements

  • High school diploma or equivalent
  • At least 2 years experience as a group booking and ticketing agent
  • Experience contracting and issuing block space preferred
  • Strong knowledge and experience with GDS systems
  • Proficient with Microsoft Office suite
  • Experience using CRM systems
  • Excellent English written and verbal communication skills
  • Strong attention to detail
  • Highly self-motivated
  • Excellent time-management skills
  • Ability to work remotely
  • Able to sit and work at a computer for extended periods
  • Able to work flexible schedule including evenings and weekends
  • Able to pass background checks
  • Able to maintain confidentiality

Job Qualifications

  • High school diploma or equivalent
  • At least 2 years experience as a group booking and ticketing agent
  • Experience contracting and issuing block space preferred
  • Strong knowledge and experience with GDS systems, Sabre required, Amadeus a plus
  • Proficient with Sabre pricing to include phases
  • Highly knowledgeable of city, airline, hotel, and car rental codes
  • Working knowledge and proficiency in Fly America, Open Skies, and federal travel regulations
  • Strong computer and typing skills
  • Demonstrated experience learning and using technology
  • Ability to consistently deliver excellent customer service
  • Proficient with Microsoft Office suite
  • Experience using CRM to enter and track activities
  • Excellent English written and verbal communication skills
  • Excellent listening skills
  • Strong attention to detail with emphasis on accuracy and quality
  • Highly self-motivated and able to manage multiple tasks and groups
  • Excellent time-management and organizational skills
  • Ability to communicate ideas clearly
  • Able to present a professional and positive demeanor
  • Ability to work remotely and meet company home-office requirements
  • Able to sit and work at a computer for extended periods
  • Able to work a schedule between Monday-Friday, 7am-7pm CT, and as needed after hours and weekends
  • Able to attend and pass training
  • Able to maintain confidentiality
  • Able to pass credit, criminal, and reference background checks

Job Duties

  • Book and ticket air travel for groups up to 4,000 travelers, which includes organizing manifests, booking, ticketing, reporting, and making changes as needed
  • Organize group travel for corporate incentive, leisure, and government clients
  • Book and issue airline reservations through GDS system, accurately and efficiently
  • Research and coordinate airline contracts, in conjunction with the leadership team
  • Act as a liaison for all group air accounts
  • Work with leadership to manage group blocks, attrition, and utilization
  • Follow up with clients regarding travel plans and adjust as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.