Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.54 - $1.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Free stand-by travel privileges
Medical insurance
Dental Insurance
Vision Insurance
401k Match
bonus plans
Paid Time Off
Job Description
Horizon Air is a regional airline headquartered in the Pacific Northwest, operating as a subsidiary of Alaska Air Group. Known for its commitment to safety, customer service, and operational excellence, Horizon Air connects communities across the western United States and Canada with reliable and convenient air travel. The company prides itself on fostering a collaborative work environment where employees are valued and empowered to deliver exceptional service. Their airport teams play a crucial role in ensuring smooth and seamless travel experiences for guests, working together to move passengers and their belongings efficiently from curb to cabin. Horizon Air emphasizes inclusivity,... Show More
Job Requirements
- Minimum age of 18
- Valid unexpired driver’s license issued by a US state, US territory or District of Columbia
- Ability to obtain USPS Mail Handling Certification
- Ability to consistently lift 50 pounds
- Ability to stand for long periods
- Ability to bend, stoop, squat, reach and grasp
- Ability to perform basic mathematics
- Ability to work a variety of schedules including nights, weekends and holidays
- Authorization to work in the U.S.
Job Qualifications
- High school diploma or equivalent
- Minimum of 6 months customer service or airline operations experience
- Ability to lead, direct and motivate teams
- Strong active listening and verbal communication skills
- Ability to juggle multiple tasks in a fast-paced environment
- Ability to communicate effectively in English
- Previous leadership experience preferred
- Minimum of 1 year customer or community service experience preferred
Job Duties
- Lead the Ground Service Agents on shift and ensure team success in achieving operational goals
- Ensure proper procedures are followed by Ground Service Agents
- Assign flights and manage agent schedules weekly
- Perform clerical functions and manage reports
- Assist with unexpected passenger needs or complaints
- Perform Ground Service Agent duties as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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