
Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.54 - $1.00
Work Schedule
Flexible
Benefits
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines and Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
generous 401k match program
quarterly and annual bonus plans
Generous holiday and paid time off
Job Description
Horizon Air is a premier regional airline that operates as a subsidiary of Alaska Air Group, known for its commitment to providing exceptional customer service and seamless travel experiences. Operating primarily in the Pacific Northwest and Western Canada, Horizon Air plays an essential role in connecting smaller communities to larger hubs, thereby facilitating both business and leisure travel. The company is dedicated to fostering a welcoming environment for employees and passengers alike and prides itself on its strong safety culture, operational reliability, and team-oriented approach. Horizon Air's airport teams work collaboratively to ensure that every guest's experience from curb to... Show More
Job Requirements
- High school diploma or equivalent
- A minimum of 6 months of customer service or airline operations experience
- Must be comfortable with all below wing procedures to include deicing in stations where the Horizon team performs that function
- Proven facilitation, presentation, and listening skills
- Strong verbal, written, interpersonal, and influential communication skills
- Strong attention to details
- Ability to manage changing priorities, meet deadlines and adapt to a changing business environment
- Excellent ability to build report and tactfully communicate with others
- Self-starter who takes initiative in finding solutions to difficult and unique problems/opportunities
- Proficient in Microsoft Office Suite: Word, Excel, and Outlook
- Highly enthusiastic, team oriented and self-motivated
- Able to lift up to 50 lbs
- Authorized to work within the US
Job Qualifications
- High school diploma or equivalent
- A minimum of 6 months of customer service or airline operations experience
- Proven facilitation, presentation, and listening skills
- Strong verbal, written, interpersonal, and influential communication skills
- Strong attention to details
- Ability to manage changing priorities, meet deadlines and adapt to a changing business environment
- Excellent ability to build rapport and tactfully communicate with others
- Self-starter who takes initiative in finding solutions to difficult and unique problems/opportunities
- Proficient in Microsoft Office Suite: Word, Excel, and Outlook
- Highly enthusiastic, team oriented and self-motivated
- Authorized to work within the US
Job Duties
- Follow established procedures with additional research to deliver below wing training including deicing to support all ground employees
- Performs audits to ensure training and compliance records are up to date
- Helps team by coaching new and existing employees
- Champions safety and the QX culture when working with employees
- Provide input on training needs through audits and compliance checks
- Schedules Ramp Practical Training (RPT) for new employees
- Works with transfer employees to ensure all training is complete and up-to-date
- Work with ground employees to maintain compliance with training and bulletins
- Monitors records to ensure all recurrent training is completed yearly
- Schedule Load Coordinator training for initial and recurrent for all applicable agents
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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