Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.54 - $1.00
Work Schedule
Flexible
Benefits
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
generous 401k match program
quarterly and annual bonus plans
Generous holiday and paid time off
Job Description
Horizon Air is a prominent regional airline dedicated to delivering excellent travel experiences to its customers while fostering a collaborative and positive work environment for its employees. As part of the Alaska Air Group family, Horizon Air operates numerous daily flights, connecting communities and providing essential passenger and cargo services across a broad network. Known for a strong commitment to safety, customer service, and innovation, Horizon Air plays a vital role in the aviation industry and continues to grow alongside its partners, Alaska Airlines and Hawaiian Airlines. This expanding airline embraces diversity and inclusion and offers its employees access to... Show More
Job Requirements
- High school diploma or equivalent
- A minimum of 6 months of customer service or airline operations experience
- Must be comfortable with all below wing procedures to include deicing in stations where the Horizon team performs that function
- Proven facilitation, presentation, and listening skills
- Strong verbal, written, interpersonal, and influential communication skills
- Strong attention to details
- Ability to manage changing priorities, meet deadlines and adapt to a changing business environment
- Excellent ability to build rapport and tactfully communicate with others
- Self-starter who takes initiative in finding solutions to difficult and unique problems or opportunities
- Proficient in Microsoft Office Suite: Word, Excel, and Outlook
- Highly enthusiastic, team oriented and self-motivated
- Able to lift up to 50 lbs
- Authorized to work within the US
Job Qualifications
- Minimum of 6 months of customer service or airline operations experience
- Comfortable with all below wing procedures including deicing in stations where Horizon team performs that function
- Proven facilitation, presentation, and listening skills
- Strong verbal, written, interpersonal, and influential communication skills
- Strong attention to details
- Ability to manage changing priorities, meet deadlines and adapt to a changing business environment
- Excellent ability to build rapport and tactfully communicate with others
- Self-starter who takes initiative in finding solutions to difficult and unique problems or opportunities
- Proficient in Microsoft Office Suite: Word, Excel, and Outlook
- Highly enthusiastic, team oriented and self-motivated
- High school diploma or equivalent
- Able to lift up to 50 lbs
- Authorized to work within the US
- Preferred: Minimum of 1 year of customer service or community service experience
Job Duties
- Follow established procedures with additional research to deliver below wing training including deicing to support all ground employees
- Performs audits to ensure training and compliance records are up to date
- Helps team by coaching new and existing employees
- Champions safety and the QX culture when working with employees
- Provide input on training needs through audits and compliance checks
- Schedules Ramp Practical Training (RPT) for new employees
- Works with transfer employees to ensure all training is complete and up-to-date
- Work with ground employees to maintain compliance with training and bulletins
- Monitors records to ensure all recurrent training is completed yearly
- Schedule Load Coordinator training for initial and recurrent for all applicable agents
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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