Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $31.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401(k) Plan
stock purchase plan
short-term disability
long-term disability
Life insurance
Free space available travel
Job Description
JetBlue Airways is a leading American airline known for its commitment to exceptional customer service and innovative approach to air travel. Operating with a core focus on safety, integrity, and care, JetBlue offers a dynamic and inclusive work environment that encourages growth and values its employees. JetBlue operates in the highly demanding aviation industry, providing scheduled passenger and cargo services. Their team-oriented culture and customer-centered philosophy set them apart in a competitive industry. With a reputation for being one of the most innovative airlines in the U.S., JetBlue combines technology, thoughtful service, and efficiency to ensure traveler satisfaction and operational... Show More
Job Requirements
- High school diploma or General Education Development (GED) diploma
- One year of customer service or sales experience
- Must be at least 18 years old
- Complete fluency in written and spoken English
- Candidates must complete an assessment that evaluates adaptability, safety orientation, and teamwork using AI- or statistically-based scoring
- Must be able to adhere to JetBlue Uniform Policy Manual Standards
- Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
- Able to follow safety guidelines
- Able to perform under pressure and within fixed time constraints
- Able to work in all types of weather conditions
- Able to make occasional trips to other locations for training or temporary assignment
- Must be able to give and receive verbal communication
- Must be able to use handheld radios and headsets to communicate with the cockpit, dispatch, and other crewmembers
- Maintaining a positive, good-natured attitude is essential
- Ability to handle objects up to fifty pounds frequently and/or seventy to one hundred pounds occasionally with assistance
- Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- Depending on location, may need to acquire and maintain a United States Customs Clearance
- Possess and maintain a valid Driver's License and a driving record from the state of your primary residence that meets JetBlue Airways insurance standards
- Available for occasional overnight travel
- Must pass a ten year background check and pre-employment drug test
- Must be legally eligible to work in the country in which the position is located
- Authorization to work in the US is required
- This position is not eligible for visa sponsorship
- For internal candidates, good standing in attendance performance and safety
Job Qualifications
- High school diploma or General Education Development (GED) diploma
- One year of customer service or sales experience
- Complete fluency in written and spoken English
- Able to adhere to JetBlue Uniform Policy Manual Standards
- Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
- Able to follow safety guidelines
- Able to perform under pressure and within fixed time constraints
- Able to work in all types of weather conditions
- Able to make occasional trips to other locations for training or temporary assignment
- Able to give and receive verbal communication
- Able to use handheld radios and headsets to communicate with the cockpit, dispatch, and other crewmembers
- Maintaining a positive, good-natured attitude
- Ability to handle objects up to fifty pounds frequently and/or seventy to one hundred pounds occasionally with assistance
- Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- Possess and maintain a valid Driver's License and a driving record that meets JetBlue insurance standards
- Available for occasional overnight travel
- Must pass a ten year background check and pre-employment drug test
- Must be legally eligible to work in the country in which the position is located
- Authorization to work in the US is required
- For internal candidates, good standing in attendance, performance, and safety
Job Duties
- Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment
- Services aircraft by operating ground service equipment such as potable water truck, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck
- Work in a ramp environment
- Tag, lift, load and unload customer bags (in excess of 100 lbs) from baggage compartment of aircraft and baggage system
- Operate external aircraft equipment
- Help prepare cabin for customer boarding and departure including cleaning of seats, seat pockets, floor, galleys and lavatories
- Assist customers with special needs, for example customers who need assistance in boarding
- Guide aircraft to and from aircraft parking locations
- Occasionally carry a handheld radio and communicate effectively with proper radio etiquette
- Occasionally assist with loading and unloading mail, small packages and human remains
- Ensure and maintain a safe environment and operation
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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