Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $28.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee travel privileges
Employee Discounts
Training and development programs
Job Description
JetBlue Airways is a well-established airline company known for its exceptional customer service and commitment to safety. As a leading player in the aviation industry, JetBlue consistently strives to provide passengers with a comfortable and enjoyable travel experience. The company operates with a strong cultural focus on values such as Safety, Caring, Integrity, Passion, and Fun, which are deeply embedded within every crew member. JetBlue provides various career opportunities within the aviation sector, including positions that involve hands-on interaction with aircraft, customers, and airport ground operations.
The Ground Operations Crew role at JetBlue is an essential position that suppor... Show More
The Ground Operations Crew role at JetBlue is an essential position that suppor... Show More
Job Requirements
- Must be at least 18 years old
- High school diploma or General Education Development (GED) diploma
- One year of customer service or sales experience
- Complete fluency in written and spoken English
- Able to adhere to JetBlue Uniform Policy Manual standards
- Able to travel and work variable hours including holidays and weekends
- Able to follow safety guidelines
- Able to perform under pressure and meet fixed time constraints
- Able to work outdoors in all weather conditions
- Able to give and receive verbal communication
- Able to use handheld radios and headsets to communicate
- Ability to handle frequent lifting of objects up to 50 pounds and occasional lifting of 70 to 100 pounds with assistance
- Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- Must possess and maintain a valid Driver's License meeting JetBlue insurance standards
- Must pass a pre-employment drug test
- Must be legally eligible to work in the US
- Must maintain professional appearance and comply with attendance and punctuality policies
- Must be available for occasional overnight travel
- Must be able to work in airport ramp environment under elevated noise levels and weather variations
- Must comply with all applicable laws, regulations, and company policies
- Must not use automated tools during interview process
Job Qualifications
- High school diploma or General Education Development (GED) diploma
- One year of customer service or sales experience
- Complete fluency in written and spoken English
- Able to adhere to JetBlue Uniform Policy Manual standards
- Able to follow safety guidelines
- Able to perform under pressure and meet fixed time constraints
- Able to communicate effectively using handheld radios and headsets
- Positive, good-natured attitude
- Ability to handle objects weighing up to 50 pounds frequently and 70 to 100 pounds occasionally with assistance
- Ability to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- Possess and maintain a valid Driver's License and meet insurance standards
- Available for occasional overnight travel
- Must pass a pre-employment drug test
- Legally eligible to work in the United States
- For internal candidates, good standing in attendance, performance, and safety
- Previous airline experience preferred
- Proficient with Microsoft Office suite preferred
Job Duties
- Operate ground service equipment including motor vehicles, tugs, and elevated de-icing equipment
- Service aircraft using various ground service vehicles such as potable water trucks, ground power units, tugs, pushback tractors, lavatory trucks, and deicing trucks
- Work in the ramp environment ensuring coordination of aircraft servicing and safety
- Tag, lift, load, and unload customer baggage from aircraft and baggage systems handling weights in excess of 100 pounds
- Operate external aircraft equipment assisting with aircraft ground operations
- Prepare aircraft cabin for departure including cleaning seats, seat pockets, floors, galleys, and lavatories
- Assist customers with special needs during boarding and deplaning
- Guide aircraft to and from parking locations while communicating via handheld radios
- Assist in loading and unloading mail, small packages, and human remains
- Maintain a safe environment and follow safety protocols at all times
- Perform other duties as assigned by supervisors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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