
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee travel privileges
Life insurance
Disability insurance
Job Description
JetBlue Airways is a well-established and respected airline known for its commitment to customer service and operational excellence. With a reputation for maintaining high standards in safety, integrity, and a passion for delivering exceptional travel experiences, JetBlue operates in many major airports offering a wide range of services to enhance passenger satisfaction. The airline embraces a culture of fun, teamwork, and caring which makes it a dynamic workplace for those dedicated to aviation and customer support roles.
The Ground Operations Crew position at JetBlue, specifically located at Tampa International Airport (TPA), plays an essential role in ensuring sm... Show More
The Ground Operations Crew position at JetBlue, specifically located at Tampa International Airport (TPA), plays an essential role in ensuring sm... Show More
Job Requirements
- High School Diploma or General Education Development (GED) Diploma
- one year of customer service or sales experience
- must be at least 18 years old
- complete fluency in written and spoken English
- must be able to adhere to JetBlue Uniform Policy Manual Standards
- able to travel and/or work variable hours including holidays and weekends
- able to follow safety guidelines
- able to perform under pressure and within fixed time constraints
- able to work in all types of weather conditions
- able to make occasional trips to other locations for training or temporary assignment
- must be able to give and receive verbal communication
- must be able to use handheld radios and headsets to communicate with cockpit, dispatch, and other crewmembers
- maintaining a positive, good-natured attitude
- ability to handle objects up to 50 pounds frequently and/or 70 to 100 pounds occasionally with assistance
- must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- possess and maintain a valid Driver’s License and a driving record that meets JetBlue insurance standards
- must pass a pre-employment drug test
- must be legally eligible to work in the US
- authorization to work in the US is required
- this position is not eligible for visa sponsorship
Job Qualifications
- High School Diploma or General Education Development (GED) Diploma
- one year of customer service or sales experience
- complete fluency in written and spoken English
- must be able to adhere to JetBlue Uniform Policy Manual Standards
- able to travel and/or work variable hours including holidays and weekends
- able to follow safety guidelines
- able to perform under pressure and within fixed time constraints
- able to work in all types of weather conditions
- able to make occasional trips to other locations for training or temporary assignment
- must be able to give and receive verbal communication
- must be able to use handheld radios and headsets to communicate with cockpit, dispatch, and other crewmembers
- maintaining a positive, good-natured attitude
- ability to handle objects up to 50 pounds frequently and/or 70 to 100 pounds occasionally with assistance
- must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- possess and maintain a valid Driver’s License and a driving record that meets jetBlue insurance standards
- available for occasional overnight travel
- must pass a pre-employment drug test
- must be legally eligible to work in the US
- good standing in attendance, performance, and safety for internal candidates
Job Duties
- Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment
- services aircraft by operating ground service equipment such as potable water truck, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck
- works in a ramp environment
- tags, lifts, loads and unloads customer bags in excess of 100 lbs from baggage compartment of aircraft and baggage system
- operates external aircraft equipment
- helps prepare cabin for customer boarding and departure including cleaning of seats, seat pockets, floor, galleys and lavatories
- assist customers with special needs such as boarding assistance
- guides aircraft to and from aircraft parking locations
- carry a handheld radio and communicate effectively with proper radio etiquette
- occasionally assist with loading and unloading mail, small packages and human remains
- ensure and maintain a safe environment and operation
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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