Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $23.00 - $26.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
401(k)
Health Insurance
Dental Insurance
vision coverage
Company paid life insurance
short-term disability
Job Description
CEVA Logistics is a renowned global supply chain solutions provider dedicated to connecting people, products, and providers across more than 170 countries. Recognized as one of the top 5 global third-party logistics (3PL) companies in the world, CEVA boasts a diverse workforce of over 110,000 employees across approximately 1,500 sites. The company offers an extensive portfolio that spans contract logistics, air, ocean, ground transportation, and finished vehicle transport services. At CEVA Logistics, employees are considered the cornerstone of the company's success. The organization fosters a dynamic and innovative work environment that promotes personal growth, continuous learning, and excellence. This approach... Show More
Job Requirements
- high school graduate or GED
- associates degree or equivalent combination of work experience preferred
- five years of specialized logistics or related operations support experience
- intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications
- ability to prepare complex quotes and service details
- ability to track and trace complex and sensitive shipments or product
- ability to serve as a lead to staff including prioritizing and assigning work
- ability to identify and resolve potential operational delays
- specialized knowledge of operational and support principles and practices in related supply chain environments
Job Qualifications
- high school graduate or GED
- associates degree or equivalent combination of work experience preferred
- five years of specialized logistics or related operations support experience
- intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications
- capable of preparing complex quotes and service details
- ability to track and trace complex and sensitive shipments or product
- ability to serve as a lead to staff including prioritizing and assigning work
- ability to identify and resolve potential operational delays
- specialized knowledge of operational and support principles and practices in related supply chain environments
Job Duties
- develop critical relationships with internal or external customers
- assist with account management such as maintaining customer profiles, details and service needs
- address sensitive, escalated internal or external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs
- work with supervisors and trainers to ensure staff are trained, provides assistance and feedback and completes appropriate forms or documents when required
- prioritize and assign work and provides work direction
- assist with overseeing the processing of services and customer service commitments to reflect established company policies, procedures, and requirements
- identify and provide services or assist others that require specialized or expedited handing
- track orders and shipments and assist with tracing as needed
- run, analyze, and summarize more complex operational reports and details
- present information to co-workers or supervisors as needed
- prepare information required for quotes or address potential services
- provide more complex quotes
- communicate with internal and external customers, carriers and providers on a variety of issues, including arranging service, invoice and billing, service delivery, problem resolution, and other operational needs
- ensure compliance with company policies and procedures and operate in a safe and effective work environment
- assist others with understanding operational items
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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