Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.75
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Work-life balance
Training and Development
flexible scheduling
Job Description
Avflight Lansing is an established ground handling service provider located in Lansing, Michigan, dedicated to delivering efficient and exceptional customer service to passengers and clients utilizing customer or charter services. Operating within the dynamic and fast-paced environment of the aviation industry, Avflight Lansing prides itself on its commitment to safety, reliability, and professionalism. The company serves a critical role in supporting aircraft operations on the ground, ensuring smooth transitions for passengers and cargo alike. Their services encompass a comprehensive range of ground handling duties essential for the optimal operation of aircraft at the airport.
The part-time Customer Service Representativ... Show More
The part-time Customer Service Representativ... Show More
Job Requirements
- High School diploma or GED equivalent
- Must be 18 years or older
- Must pass background check
- Must pass pre-employment drug test
- Must obtain security clearance
- Must have authorization to work in the U.S.
- Must have valid driver’s license
- Ability to push/pull/lift 50 lbs.
- Must be willing to work varied hours including swing and graveyard shifts, weekends and holidays
- Ability to work outside in all types of weather
- Ability to maintain composure under stress
- Excellent communication skills
Job Qualifications
- Excellent communication skills
- Ability to push/pull/lift 50 lbs. for extended periods of time
- Ability to read and write English
- Bilingual skills a plus
- Ability to work efficiently under time constraints
- Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
- Must be 18 years or older
- High School diploma or GED equivalent
- Must pass background check, pre-employment drug test and obtain security clearance
- Must have authorization to work in the U.S.
- Must have valid driver’s license
- Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
- Strong attention to detail
- Maintain composure and control anger
- Accept criticism and deal calmly with high stress situations
- Be pleasant, reliable, responsible and cooperative
- Be sensitive to others' needs and feelings
Job Duties
- Provide efficient, friendly service to all customers
- Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, and collect excess baggage charges
- Complete all necessary arrangements for accommodating passengers with reservations, standby's, luggage, cabin availability and in-flight supplies
- Guide passengers from the terminal to and from aircraft ensuring a safe path
- Perform the loading and unloading of cargo on and off aircraft
- Transport cargo between terminals and aircraft
- Physical handling of freight and company material
- Marshalling aircraft and equipment
- Operate ground equipment, including tugs and belt loaders
- Clean and service cabin interiors, including cockpit, lavatories and draining lavatories
- Use safety related equipment and provide de-icing service to the aircraft when needed
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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