Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Uniform allowance
Job Description
Modern Aviation is a dynamic and rapidly expanding private equity-backed company specializing in the fixed-based operator (FBO) sector, which was launched in 2018. With a robust strategy focused on acquiring attractive FBO locations, Modern Aviation leverages substantial committed capital from its sponsors to fuel growth through strategic acquisitions. The company's core mission is to enhance EBITDA at acquired locations by implementing optimal operational, commercial, and investment improvements. Known for its commitment to superior customer service and operational excellence, Modern Aviation has carved out a solid reputation within the aviation industry for delivering unparalleled support and facilities to its clientele, which... Show More
Job Requirements
- Must be well organized
- Must be able to multi-task throughout the shift
- Must possess good communication skills including written, verbal and radio communications
- Must understand the phonetic alphabet and aviation acronyms
- Must maintain good working relationships with fellow teammates
- Must have customer service or line service experience
- Must have the ability to learn and understand safety procedures including possible hazards on the airfield
- Must have the ability to learn and use various computer software and point of sale systems
- Must be able to work well under pressure
- Must have ability to make operational decisions when necessary
- Must have a valid state driver's license
Job Qualifications
- Must have at minimum a high school diploma or equivalent
- An associate degree in aviation or business related field is preferred
- Prior aviation experience is preferred
- Must possess a valid driver's license
- Must be able to pass airport security background check
- Must be able to read, write, and understand English
- Must be able to pass a background check and drug screen
Job Duties
- Meeting, greeting, and welcoming passengers and flight crews of customer aircraft arriving on the ramp
- Directing customers to terminal facility or to guests picking them up
- Positioning rental vehicles to meet arriving aircraft
- Assisting with offloading luggage and baggage
- Escorting customer vehicles on and off the airfield
- Assisting flight crews with service needs including baggage and transportation
- Directing flight crews to terminal for fuel or service orders
- Assisting with trash removal and cleaning of aircraft interior
- Delivering catering, coffee, ice, and newspapers during departure preparation
- Following up to ensure completion of fuel and service orders for timely departure
- Loading luggage from carts or vehicles into the aircraft
- Returning rental vehicles to the parking lot
- Assisting teammates when not servicing customers
- Thanking customers and welcoming them back
- Assisting with improving best practices for customer service
- Completing other duties assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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