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Scenthound

Grooming Receptionist

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $15.00
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive pay
Shared tips
merit-based pay increases
Paid vacation
Complimentary monthly pet service
Career growth path
Flexible Schedule

Job Description

Scenthound is a specialized pet care company dedicated exclusively to dog grooming and wellness services. Known for its unique and convenient model focusing on delivering high-quality grooming through membership programs, Scenthound has carved a prominent position in the pet care industry. Their approach emphasizes customer experience by combining professional grooming services with health and wellness education that supports the overall well-being of dogs. Situated as a leader in the niche market, Scenthound continuously seeks passionate team members who are enthusiastic about dogs and committed to providing exceptional service, reflecting the company's dedication to pet health and customer satisfaction.

The posit... Show More

Job Requirements

  • Sales experience and confidence
  • Customer service experience
  • Computer and technology proficiency
  • A passion for dogs and dog health and wellness
  • Reliable transportation

Job Qualifications

  • High school diploma or equivalent
  • Sales experience, preferably in membership sales
  • Customer service experience in retail or restaurant settings
  • Proficiency with computer and technology systems
  • Excellent interpersonal and communication skills
  • Passion for dogs and dog health and wellness
  • Strong organizational skills

Job Duties

  • Drive membership and retail sales and service add-ons through health and wellness education
  • Develop membership leads by following up with potential members
  • Answer phone calls, schedule appointments, manage customer profiles and records
  • Manage cash drawer - responsible for daily cash handling
  • Manage customer expectations
  • Resolve customer concerns
  • Retain memberships
  • Keep the reception area clean and presentable

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location