Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.50
Work Schedule
Standard Hours
Benefits
Complimentary hotel room nights
discounted room rates
Bereavement Pay
Jury Duty Pay
Vacation leave
sick leave
Child leave
Medical insurance
Dental Insurance
Vision Insurance
Discounted prescriptions
Life insurance
Disability insurance
Flexible spending account
retirement savings plan
Employee stock purchase plan
Complimentary Meals
Job Description
Valle, a Guadalupe Valley Kitchen, is an acclaimed dining establishment that proudly operates under the guidance of the award-winning Michelin-starred Chef Roberto Alcocer. Nestled in the beautiful Guadalupe Valley region, this restaurant celebrates the rich traditions of Mexico's famous wine country, combining local flavors, fresh farm produce, and seafood bounty to present a unique culinary experience. The team at Valle crafts bold and innovative cuisine paired with an impressive selection of Mexican wines, providing guests with a sophisticated and authentic taste of the region. The dining ambiance is elevated by a seaside veranda that offers stunning ocean views, making every... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- ability to multitask and handle busy periods calmly
- strong interpersonal and communication skills
- ability to work flexible shifts including weekends
- basic computer skills for managing reservations and POS
- physical ability to stand for extended periods
- availability to work Tuesday through Saturday
- commitment to delivering outstanding guest experiences
Job Qualifications
- 1 year of experience in food and beverage or customer service
- a true desire to satisfy the needs of others in a fast-paced environment
- excellent phone etiquette and communication skills
- experience with POS systems is a plus
- strong willingness to help others and provide exceptional guest services
- previous experience in hospitality, restaurant, or hotel industry preferred
- outstanding customer service skills and a friendly demeanor
- refined verbal communication skills
- ability to stand for long periods
- must be available Tuesday to Saturday
Job Duties
- Greet guests with a warm welcome and seat them accordingly
- manage reservations and waitlists efficiently
- provide guests with menus and inform them of specials
- assist in maintaining cleanliness in the dining area
- answer phone calls and take reservations
- collaborate with servers to ensure excellent guest service
- ensure that the host stand is clean and organized and all necessary materials are available
- confirm that iPads are charged and ready for use
- ensure restaurant menus are clean and in good condition and notify the GM if new menus need to be printed
- assist the bar with drink service and table cleaning
- take reservations for up to 20 covers
- know the rules and policy regarding moving tables inside the restaurant
- understand and enforce policies and rules related to children
- confirm that hostesses check reservations for the following day and verify new reservations for the day
- notify relevant staff if the reservation is for a celebrity influencer or VIP
- ensure guest cards are completed the night before with accurate guest information
- organize seating preferences based on guest requests and adjust flow of service accordingly
- supervise guest comments and preferences in the guestbook for future visits and record how many times they have dined
- rolling silverware and polishing glasses as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter