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Job Overview
Employment Type
Part-time
Benefits
Paid holidays
Dental Insurance
401(k)
Vision Insurance
Job Description
Bass Pro Shops is a leading retailer specializing in outdoor recreational gear and apparel, known for offering a wide range of products tailored to fishing, hunting, camping, boating, and other outdoor activities. Established with a commitment to delivering exceptional customer experiences and promoting conservation efforts, Bass Pro Shops operates numerous retail locations across the United States. The company prides itself on creating engaging environments where outdoor enthusiasts can find quality products, expert advice, and outstanding service. As a prominent name in the outdoor retail industry, Bass Pro Shops fosters a strong culture centered on customer satisfaction, integrity, and community involvement.Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service
- Ability to stand and walk regularly
- Ability to lift up to 50 pounds occasionally
- Must adhere to dress code guidelines
- Ability to communicate effectively with customers and staff
- Willingness to promote store programs and events
Job Qualifications
- High school diploma or equivalent
- Excellent organization skills and attention to details
- Experience in a customer service environment
- Excellent verbal and written communication skills
- Adaptability to new processes and procedures
- Excellent self-motivation and initiative while unsupervised
Job Duties
- Greets all customers as they enter the store in a friendly and outgoing manner
- Actively promoting programs including but not limited to CLUB Membership (US only), VOC and In-Store Pickup
- Modeling our brand standard for customer service by presenting a professional image by adhering to our dress code with a green logo shirt for Bass Pro Shops or tan logo shirt for Cabela's, name badge visible, appropriate apparel/footwear that meets dress code guidelines, a smile, eye contact, and welcoming body language
- Checks in all customers’ merchandise for return
- Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges
- Remains aware of all “Special events” in the store and informs customers of details of events, sales, or promotions, providing customers with promotional materials
- Ensures entryway and surrounding work area remain clean, tidy, and safe for customers and Outfitters
- Assists facilitation of customer check-in of all firearms/weapons by notifying the appropriate trained and designated Outfitter to complete the guest check-in per company SOP. Greeters themselves never accept, possess, or handle a firearm while performing their job duties
- Performs all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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