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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Job Description
Hyatt is a globally recognized hospitality company with a strong commitment to providing exceptional guest experiences and fostering an award-winning workplace culture. Consistently celebrated as a Great Place to Work in the United States, Hyatt offers an inclusive work environment where employees are valued and growth opportunities abound. Hyatt Regency Orlando is one of the flagship properties in this prestigious portfolio, known for its blend of luxury, comfort, and world-class service. The hotel is a vibrant hub for travelers and locals alike, featuring a range of dining options including the highly regarded B Line Diner. Hyatt's dedication to excellence is... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality is preferred
- Excellent communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Familiarity with reservation systems is desirable
- Flexibility to work evenings, weekends, and holidays
- Friendly and professional demeanor
Job Qualifications
- Previous experience in a restaurant or hospitality role is preferred
- Exceptional interpersonal and communication skills
- Professional appearance and a warm, approachable demeanor
- Ability to remain calm and organized in a fast-paced, high-volume environment
- Familiarity with reservation systems such as OpenTable or Resy is a plus
- Must have flexible availability including evenings, weekends, and holidays
Job Duties
- Greet and welcome guests promptly and warmly upon arrival
- Manage reservations and walk-in seating using the restaurant's reservation system
- Provide accurate wait times and accommodate seating preferences when possible
- Escort guests to their tables and introduce the menu or evening’s specials
- Offer menu recommendations or general information about dishes or specials
- Monitor dining room flow and communicate seating needs with the service team
- Thank guests upon departure and invite them to return
- Ensure a clean and organized host stand area at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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