Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedules
Employee Discounts
Job Description
Dave & Buster's is a renowned entertainment and dining establishment known for combining the excitement of a lively arcade with the comfort of a full-service restaurant and bar. With locations nationwide, Dave & Buster's offers guests a unique experience that blends food, drinks, and games in a fun and social environment. Whether celebrating special occasions, enjoying nights out with friends and family, or simply looking for a place to escape everyday routine, Dave & Buster's delivers an atmosphere that keeps guests coming back. The company is committed to fostering a welcoming and inclusive environment for both its customers and employees,... Show More
Job Requirements
- Must be at least 18 years of age
- able to work days, nights and/or weekends as required
- able to work in noisy, fast paced environment with distracting conditions
- able to read and write handwritten notes
- able to lift and carry up to 30 pounds
- able to move about facility and stand for long periods of time
- able to walk or stand 100 percent of shift
- able to reach, bend and stoop frequently
Job Qualifications
- High school diploma or equivalent preferred
- previous customer service experience helpful
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- proficiency in English for communicating with guests and team members
- ability to work flexible shifts including nights, weekends, and holidays
- basic knowledge of computer use or willingness to learn self-serve kiosks
- friendly and approachable demeanor
- ability to maintain professionalism under pressure
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- create a warm, fun atmosphere for guests and team members
- adhere to company’s sanitation procedures
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- provide a welcoming experience to each and every guest
- greet, guide, and direct all guests as they enter our building
- manage flow from the front doors, efficiently helping guests with needs and directing as needed
- maintain a thorough understanding of all current promotions, Power Card offerings, etc., and be able to answer questions regarding our games and other activities
- assist guests with utilizing our self-serve kiosks for things like purchasing Power Cards, adding themselves to the waitlist, or reserving Social Bays
- work as additional support for the host team as needed
- ensure the cleanliness and organization of the lobby area and front doors
- assist other team members as needed or as business dictates
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
- be able to read and communicate in English, articulating clear greetings, requests for assistance, and farewells to guests
- listen to hear guests’ needs, and then communicate with guests verbally and with other team members
- dress in proper dress code requirements, looking neat, clean and professional at all times
- be at least 18 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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