Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Greeter

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.45 - $12.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Paid Time Off

Job Description

Dave & Buster's is a unique entertainment company that combines dining with interactive games and a vibrant social atmosphere. Renowned for its dynamic and engaging environment, Dave & Buster's offers guests an unparalleled experience where fun and excitement are at the forefront. The establishment provides a perfect blend of food, drinks, and games, making it an ideal destination for celebrations and casual outings alike. With locations nationwide, Dave & Buster's is celebrated for its innovative entertainment options and excellent customer service. The company fosters a welcoming and energetic atmosphere that appeals to a diverse crowd, from families to groups of... Show More

Job Requirements

  • Must be at least 18 years of age
  • Ability to work days, nights, and/or weekends as required
  • Ability to work in noisy, fast paced environment with distracting conditions
  • Ability to read and write handwritten notes
  • Ability to lift and carry up to 30 pounds
  • Ability to move about facility and stand for long periods of time
  • Ability to walk or stand 100% of shift
  • Ability to reach, bend and stoop frequently

Job Qualifications

  • Must be at least 18 years of age
  • Must be able to read and communicate clearly in English
  • Must have effective communication skills
  • Ability to work effectively with a diverse team
  • Experience in customer service is a plus but not required
  • Friendly and approachable demeanor
  • Ability to multi-task in a fast-paced environment
  • Knowledge of customer service principles

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Create a warm, fun atmosphere for guests and team members
  • Adhere to company’s sanitation procedures
  • Assess guest demeanor and identify when behavior should be called to the attention of a manager
  • Provide a welcoming experience to each and every guest, must be friendly and able to smile frequently
  • Greet, guide, and direct all guests as they enter our building and manage flow from the front doors
  • Maintain a thorough understanding of all current promotions, Power Card offerings, and answer questions regarding our games and other activities
  • Assist guests with utilizing our self-serve kiosks for purchasing Power Cards, adding to waitlist, or reserving Social Bays
  • Work as additional support for the host team as needed
  • Ensure cleanliness and organization of the lobby area and front doors
  • Assist other team members as needed or as business dictates
  • Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate
  • Effectively communicate with guests to generate enthusiasm about the Dave & Buster’s experience
  • Read and communicate in English clearly through greetings, requests for assistance, and farewells
  • Listen to guests’ needs and communicate with guests verbally and with other team members
  • Dress in proper dress code requirements, looking neat, clean and professional at all times

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location