Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Paid Time Off
Job Description
Dave & Buster's is a vibrant and dynamic entertainment restaurant chain known for its unique combination of delicious food, exciting games, and a lively atmosphere. Established as a premier destination for socializing and having fun, Dave & Buster's caters to guests of all ages looking for a memorable experience that combines dining and interactive entertainment. The company prides itself on fostering an inclusive environment where team members and guests alike feel valued and energized. With multiple locations across the country, Dave & Buster's continues to grow and innovate, offering a wide range of gaming options, from arcade games to billiards,... Show More
Job Requirements
- Work days, nights and/or weekends as required
- Work in noisy, fast paced environment with distracting conditions
- Read and write handwritten notes
- Lift and carry up to 30 pounds
- Move about facility and stand for long periods of time
- Walk or stand 100% of shift
- Reach, bend and stoop frequently
- Must be at least 18 years of age
- Must be able to read and communicate in English
Job Qualifications
- Must be at least 18 years of age
- Must be able to read and communicate in English clearly
- Ability to communicate effectively with guests
- Ability to listen and respond to guest needs
- Friendly and approachable demeanor
- Ability to work in a fast-paced, noisy environment
- Ability to stand and walk for extended periods
- Basic knowledge of customer service principles
- Must adhere to company dress code and appearance standards
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Create a warm, fun atmosphere for guests and team members
- Adhere to company's sanitation procedures
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Provide a welcoming experience to each and every guest, must be friendly and able to smile frequently
- Greet, guide, and direct all guests as they enter our building, managing flow from the front doors, efficiently helping guests with needs and directing as needed
- Maintain a thorough understanding of all current promotions, Power Card offerings, etc., and be able to answer questions regarding our games and other activities
- Assist guests with utilizing our self-serve kiosks for things like purchasing Power Cards, adding themselves to the waitlist, or reserving Social Bays where applicable
- Work as additional support for the host team as needed
- Ensure the cleanliness and organization of the lobby area and front doors
- Assist other team members as needed or as business dictates
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- Be skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster's experience
- Be able to read and communicate in English, articulating clear greetings, requests for assistance, and farewells to guests
- Listen to hear guests' needs, and then communicate with guests verbally and with other team members
- Be dressed in proper dress code requirements, looking neat, clean and professional at all times
Job Qualifications
Experience
No experience required
Job Location
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