Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Employee Discounts
Job Description
Dave & Buster's is a well-known and dynamic entertainment and dining venue that provides guests with a unique blend of delicious food, exciting games, and a vibrant atmosphere. Established as a leader in the entertainment industry, Dave & Buster's creates a space where people of all ages can enjoy a memorable experience. The company is recognized for its commitment to excellent customer service, fun-filled environment, and a culture that values teamwork and diversity. As a major player in the restaurant and entertainment sector, Dave & Buster's strives to deliver unparalleled guest experiences through its combination of food, drinks, and games,... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to work days, nights and/or weekends as required
- Work in noisy, fast paced environment with distracting conditions
- Read and write handwritten notes
- Lift and carry up to 30 pounds
- Move about facility and stand for long periods of time
- Walk or stand 100 percent of shift
- Reach, bend and stoop frequently
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is a plus but not required
- Ability to communicate clearly and effectively in English
- Comfortable working in a fast-paced, noisy environment
- Ability to stand and walk for extended periods during shifts
- Strong interpersonal and communication skills
- Friendly and approachable demeanor
- Basic computer skills to assist with kiosks
- Ability to work flexible hours including nights, weekends, and holidays
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Creates a warm, fun atmosphere for guests and team members
- Adhere to company’s sanitation procedures
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Provide a welcoming experience to each and every guest by being friendly and smiling frequently
- Greet, guide, and direct all guests as they enter the building and manage flow from the front doors
- Maintain a thorough understanding of all current promotions, power card offerings, and answer questions regarding games and other activities
- Assist guests with utilizing self-serve kiosks for purchasing power cards, adding themselves to waitlist, or reserving social bays
- Work as additional support for the host team as needed
- Ensure cleanliness and organization of the lobby area and front doors
- Assist other team members as needed or as business dictates
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate
- Communicate effectively with guests to generate enthusiasm about the Dave & Buster’s experience
- Read and communicate in English clearly
- Listen to guests’ needs and communicate verbally with guests and team members
- Dress in proper dress code requirements, looking neat, clean and professional at all times
- Must be at least 18 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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