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Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
Hourly position plus tip share
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
opportunities for professional growth
Fun, team-driven environment
Job Description
Northern Hospitality Group is a prominent company based in Alaska, renowned for its commitment to sharing the unique culture and flavors of Alaska with visitors from around the globe. Specializing in locally crafted goods and the hospitality industry, Northern Hospitality Group plays an integral role in the community by promoting innovation and creativity. The group operates several venues that blend traditional Alaskan elements with exceptional service standards to create memorable guest experiences. This company embodies core values that emphasize being legendary, honorable, and promoting teamwork among employees, fostering a workplace environment rooted in respect and camaraderie. Northern Hospitality Group is... Show More
Job Requirements
- Must be 18 years of age or older
- High school diploma or equivalent required
- Minimum 1-2 years of host/hostess or customer service experience preferred
- Strong organizational and communication skills
- Ability to remain calm and courteous under pressure
- Team-oriented mindset with a commitment to providing outstanding hospitality
- Basic computer and POS system proficiency
- Available to work flexible hours, including evenings, weekends, and holidays
- Must be legally authorized to work in the United States
Job Qualifications
- High school diploma or equivalent
- Minimum 1-2 years of host/hostess or customer service experience preferred
- Strong organizational and communication skills
- Ability to remain calm and courteous under pressure
- Team-oriented mindset with a commitment to providing outstanding hospitality
- Basic computer and POS system proficiency
- Available to work flexible hours, including evenings, weekends, and holidays
- Must be legally authorized to work in the United States
Job Duties
- Provide a warm and genuine welcome to every guest, escort them to their table, and present menus with professionalism and enthusiasm
- Manage reservations, seating charts, and waitlists to ensure a balanced flow of guests throughout the restaurant
- Communicate effectively with servers, managers, and kitchen staff to coordinate seating and optimize service
- Maintain cleanliness and organization of the host stand, entryway, menus, and front-of-house areas at all times
- Ensure that entry doors, menus, and guest areas are spotless before and during service
- Answer phone calls promptly and courteously
- handle inquiries and take To-Go orders accurately
- Monitor guest satisfaction, communicate estimated wait times clearly, and manage expectations with empathy
- Assist with bussing tables, food running, and other duties as needed to support team operations
- Thank and engage all departing guests, inviting them to return for another memorable experience
- Uphold all company standards for grooming, appearance, and professionalism
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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