Grand Club Concierge - FT and PT

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $15.50 - $20.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

Hyatt is a globally recognized hospitality company renowned for its commitment to delivering exceptional guest experiences through attentive and caring associates. As a leader in the hotel industry, Hyatt prides itself on creating memorable stays that blend comfort, luxury, and personalized service. With a focus on value and guest satisfaction, Hyatt operates numerous hotels and resorts worldwide, catering to a diverse clientele including business travelers, vacationers, and VIP guests. Hyatt's dedication to quality and service excellence has positioned it as one of the most trusted names in hospitality.

The Grand Clubs at Hyatt are exclusive, private lounges designed... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality
  • Excellent verbal communication skills
  • Ability to provide attentive and friendly service
  • Comfortable working in a relaxed lounge environment
  • Ability to multitask and manage reservations
  • Willingness to accommodate special guest requests

Job Qualifications

  • Proven experience in customer service or hospitality roles
  • Strong verbal communication and interpersonal skills
  • Ability to engage guests in friendly conversation
  • Familiarity with reservation systems preferred
  • Knowledge of food and beverage service standards
  • Ability to handle special requests with tact and discretion
  • High school diploma or equivalent

Job Duties

  • Refreshing the lounge to maintain cleanliness and appeal
  • Answering guest questions and providing accurate information
  • Making reservations and offering personalized recommendations
  • Engaging in casual conversation to enhance guest experience
  • Indulging special guest requests with professionalism
  • Managing lounge amenities including food, beverages, periodicals, and technology
  • Ensuring a welcoming and relaxed environment for VIP and frequent stay members

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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