Grand Club Concierge - FT and PT

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $15.50 - $20.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Life insurance

Job Description

Hyatt is a leading global hospitality company renowned for its dedication to delivering exceptional guest experiences through attentive and caring associates who go the extra mile to ensure each stay is memorable. Hyatt operates a wide range of full-service hotels and resorts that cater to diverse travelers, including business professionals, leisure tourists, and VIP guests. The company fosters a welcoming environment where personalized service and attention to detail are paramount. Hyatt prides itself on creating meaningful moments that leave lasting impressions on its guests, emphasizing quality, comfort, and seamless service.

One of Hyatt's exclusive offerings is the Grand Clubs, pr... Show More

Job Requirements

  • high school diploma or equivalent
  • previous hospitality experience preferred
  • excellent communication skills
  • customer-focused attitude
  • ability to work flexible hours including weekends and holidays
  • attention to detail
  • team player mentality

Job Qualifications

  • high school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • strong communication and interpersonal skills
  • ability to multitask and manage time effectively
  • professional appearance and demeanor
  • proficiency with basic computer applications
  • knowledge of local area and hotel amenities is an asset

Job Duties

  • refresh the lounge regularly to ensure cleanliness and presentation
  • answer guest questions promptly and courteously
  • make reservations and provide personalized recommendations
  • engage guests in casual conversation to enhance their experience
  • handle special requests with discretion and efficiency
  • maintain up-to-date knowledge of hotel services and local attractions
  • ensure all media and technology offerings are functional and accessible

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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