Gourmet Restaurant Server- On Call

Cincinnati, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $9.00 - $14.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

wellness programs

Medical Coverage

401(k) matching

Annual performance bonus

Paid Time Off

Career growth support

diversity and sustainability initiatives

Job Description

PENN Entertainment is a leading integrated entertainment company that operates a diverse portfolio of 43 destinations across North America. These destinations offer unique casino gaming experiences alongside sports content through platforms like theScore Bet Sportsbook and Casino. As an industry leader, PENN Entertainment is dedicated not only to providing top-tier entertainment and gaming options but also to fostering an inclusive environment that embraces diversity, sustainability, and community engagement. The company values its team members and is committed to supporting their career growth by offering comprehensive wellness programs, competitive salaries, and a supportive workplace culture. With an emphasis on innovation and... Show More

Job Requirements

Must be at least 21 years of age
High School Diploma or GED required
2 years of experience in the Food and Beverage service industry as a gourmet or fine dining restaurant server, waiter, or similar position with emphasis on team server service utilizing front and back server positions
knowledge of wine list items including knowledge of flavor profiles, price, growing region, vintage, grape varietal, production method, pairing with food
must be able to read, write legibly, understand, and speak English
ability to tolerate second-hand smoke, noise, and bright lights
ability to work at a fast pace in often crowded or noisy environment
must meet professional appearance standards as prescribed by company policy
available to work required schedule which may include nights, weekends, holidays, and overtime as needed
employee is regularly required to stand
use hands to finger, handle, or feel objects, tools, or controls
and reach with hands and arms
occasionally required to walk
climb or balance
stoop, kneel, crouch, or crawl
and talk or hear

Job Qualifications

High School Diploma or GED
2 years of experience in the food and beverage service industry as a gourmet or fine dining restaurant server or similar position
knowledge of wine list items including flavor profiles, price, growing region, vintage, grape varietal, production method, and food pairing
ability to read, write legibly, understand, and speak English
ability to tolerate second-hand smoke, noise, and bright lights
ability to work at a fast pace in often crowded and noisy environments
meet professional appearance standards prescribed by company policy
be available to work nights, weekends, holidays, and overtime as needed

Job Duties

Adheres to all departmental and property policies and procedures regarding guest service standards
greets and welcomes each guest seated in assigned station
takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction
maintains current and accurate information regarding menu including preparation techniques, seasonings, ingredients, and plate presentation
suggests items to guests based on expressed guest preferences
up-sells appetizers, beverages, and desserts in accordance with restaurant service standards
correctly enters food and beverage orders into the POS system to ensure accurate preparation of product
resolves service issues according to established guidelines
itemizes, totals, and presents check for payment to correct customers
assists bus persons as necessary in bussing, cleaning, and setting tables
wipes counter areas, sinks, and floors as required to maintain a clean and safe work station
maintains cleanliness of designated areas in accordance with health and safety standards
deep cleans restaurant equipment as scheduled or required
completes assigned side work as directed
knows and promotes current casino events and programs and can give guests directions to all casino areas
provides positive communication and uses Red Carpet Service skills with every patron and co-worker
performs duties in a safe manner and reports any potential safety hazards to management staff
performs temporarily assigned job duties outside the position's description as needed
maintains strict confidentiality in all company matters

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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