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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $52,444.00 - $78,666.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical
Dental
Vision
retirement plans
Paid Time Off
Paid sick leave
Paid holidays
Job Description
Broken Tee Golf Course is a premier golf facility offering a comprehensive golfing experience with its Championship Course featuring 18 holes, a Par 3 Course with 9 holes, a driving range, practice areas, Pro Shop, and clubhouse. Known for its well-maintained grounds and exceptional service, Broken Tee is dedicated to providing an outstanding experience for golfers of all levels. This establishment is committed to fostering a welcoming environment that caters to both casual players and serious golf enthusiasts. The City of Englewood supports and manages the facility, emphasizing community involvement, high standards of service, and continuous improvement through skilled operational... Show More
Job Requirements
- Associate’s degree in recreation or business management, sports management, marketing, or related field
- two years of experience in golf operations, recreation, hospitality, retail, or event coordination preferred
- experience with social media or marketing tools is desirable
- knowledge of golf operations is helpful but not required
- basic understanding of staff scheduling practices and employee training methods preferred
- certifications and/or licensures: CPR, 1st Aid, and AED must be obtained within an agreed-upon amount of time and maintained
- valid Colorado driver’s license and a clear or acceptable MVR
- ability to organize and coordinate multiple operational tasks
- strong customer service and communication skills
- basic knowledge of social media platforms and digital communication tools
- ability to work collaboratively with supervisors and part-time staff
- ability to follow established procedures and support operational goals
- basic proficiency with Microsoft Office and point-of-sale and golf management systems
Job Qualifications
- Associate’s degree in Recreation or Business Management, Sports Management, Marketing, or related field
- two years of experience in golf operations, recreation, hospitality, retail, or event coordination preferred
- experience with social media or marketing tools is desirable
- basic understanding of staff scheduling practices and employee training methods preferred
- knowledge of golf operations is helpful but not required
- certifications and/or licensures: CPR, 1st Aid, and AED must be obtained within an agreed-upon amount of time and maintained
- valid Colorado driver’s license and a clear or acceptable MVR
- ability to organize and coordinate multiple operational tasks
- strong customer service and communication skills
- basic knowledge of social media platforms and digital communication tools
- ability to work collaboratively with supervisors and part-time staff
- ability to follow established procedures and support operational goals
- basic proficiency with Microsoft Office and point-of-sale and golf management systems
Job Duties
- Assist supervisory staff with the daily operational needs of the golf facility
- provide support to the Pro Shop and Outside Services operations during busy periods
- assist with implementing established operational procedures and service standards
- support facility opening and closing tasks as assigned
- provide limited operational coverage during evenings and weekends when scheduled
- coordinate onboarding processes for new hires, including scheduling training shifts
- plan the weekly schedules for all part-time and seasonal staff
- handle all questions and conflicts from staff regarding the schedule
- help maintain and update training materials and Standard Operating Procedures (SOP)
- identify training and staffing gaps and communicate those needs to the Golf Manager
- monitor merchandise inventory levels in the Pro Shop
- oversee ordering, receiving, and organizing merchandise inventory
- maintain inventory tracking records and assist with periodic inventory counts
- maintain organized and appealing merchandise displays
- maintain the golf facility’s social media platforms
- develop and schedule marketing posts promoting programs, special events, and facility amenities
- update website information, including program information, event details, and accurate golf information
- create marketing materials and digital communications, following the City’s and Broken Tee’s branding guidelines and templates
- coordinate and prepare for leagues, tournaments, and club events
- maintain league schedules, registration information, and participant communications
- prepare materials such as scorecards, cart assignments, and event documentation
- provide logistical support during league and tournament play
- provide excellent customer service to golfers and guests
- answer questions regarding leagues, events, facility amenities, and programs
- assist with resolving basic customer concerns and refer complex issues to supervisory staff
- maintain records related to leagues, tournaments, inventory, and marketing initiatives
- maintain operational documentation and data tracking
- support special projects and initiatives assigned by the Golf Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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