Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The Biltmore Club is an esteemed private members-only club renowned for its exceptional golf facilities and luxurious experiences. As a prominent establishment in the hospitality and leisure industry, The Biltmore Club prides itself on delivering outstanding service, exclusive events, and a welcoming environment to its membership. The club features a pristine golf course, elegant dining venues, and a variety of social and recreational activities tailored to meet the diverse interests of its members. The club's mission emphasizes fostering a vibrant community through unparalleled service and memorable experiences that reflect its prestigious reputation.
The Golf Membership Events Lead Coordi... Show More
The Golf Membership Events Lead Coordi... Show More
Job Requirements
- Education of at least an associate degree or equivalent education and experience
- Minimum of two years of related experience in hospitality, events, or club operations
- Ability to read and interpret business communications
- Ability to write reports, correspondence, and event documentation
- Ability to address questions from members, managers, and guests comfortably
- Ability to calculate percentages, proportions, and basic financial figures
- Problem-solving skills and ability to manage variables in dynamic situations
- Ability to interpret written, oral, or diagram instructions
- Proficiency in Microsoft Office software
- Familiarity with social media and event marketing
- Physical ability to lift up to 20 pounds
- Ability to work indoors for extended periods
- Maintain professional grooming and appearance according to club standards
- Schedule flexibility to meet operational needs
Job Qualifications
- Minimum of two years of related experience in hospitality, events, or club operations
- Associate degree or equivalent combination of education and experience preferred
- Ability to read and interpret business communications, professional journals, and operational procedures
- Ability to write reports, correspondence, and event documentation
- Ability to comfortably address questions from members, managers, and guests
- Ability to calculate percentages, proportions, and basic financial figures associated with event budgeting
- Ability to solve problems and manage variables in dynamic situations
- Ability to interpret written, oral, diagram, or schedule instructions
- Proficiency in Microsoft Office including Word, Excel, and Publisher
- Familiarity with social media and event marketing
- Knowledge of Google Suite is a plus
Job Duties
- Proactively builds relationships with members and creates exceptional experiences through engagement
- Handles service recovery for member questions and concerns
- Maintains a high profile among members while upholding and enforcing Club rules and standards
- Creates and manages the annual calendar of social and membership events for The Biltmore
- Collaborates with the Executive Chef, Banquet Department, and Stewarding to create Banquet Event Orders and execute events
- Manages all Member Clubhouse food and beverage operations
- Ensures front and back-of-house compliance with departmental policies, procedures, and local/state/federal regulations
- Supports the Membership Department as needed
- Performs additional related duties as assigned
- Demonstrates ability to work under pressure and manage stressful situations with professionalism
- Maintains schedule flexibility to meet operational needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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