Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $150,000.00 - $165,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
401(k) retirement savings plan
Paid Time Off
Job Description
Invited is a leading company in the hospitality and service industry, renowned for its commitment to building meaningful relationships and enriching the lives of its members, guests, and employees. Founded in 1957, Invited has grown to become the largest owner and operator of private clubs in the United States, managing over 130 country clubs, city clubs, and athletic clubs across the nation. The company's clubs provide exceptional amenities including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more, all designed to create unparalleled experiences for their communities. Invited fosters a dynamic, inclusive... Show More
Job Requirements
- A high school diploma or equivalent
- A minimum of 5 years of professional golf experience with a strong focus on customer service
- PGA/LPGA professional certification
- A college degree preferred
- Proven experience with direct financial oversight and budget management preferred
- Demonstrated ability to handle confidentiality of company information and sensitive employee matters with the utmost discretion and professionalism preferred
- Commitment to maintaining the highest level of ethical work standards
Job Qualifications
- High school diploma or equivalent
- A minimum of 5 years of professional golf experience with a strong focus on customer service
- PGA/LPGA professional certification
- A college degree preferred
- Proven experience with direct financial oversight and budget management preferred
- Demonstrated ability to handle confidentiality of company information and sensitive employee matters with utmost discretion and professionalism preferred
- Commitment to maintaining the highest level of ethical work standards preferred
Job Duties
- Manage all aspects of the golf shop, outside services, and overall golf operations to ensure seamless, efficient, and professional service across the club
- Lead, train, and motivate the golf operations team by conducting regular staff meetings to foster communication, alignment, and operational excellence
- Ensure that all closing procedures and daily operational tasks are completed in accordance with club standards and best practices
- Supervise the daily activities of outside golf staff, including Marshalls, Starters, and Golf Shop Attendants, ensuring compliance with policies and procedures related to staging area, range, and golf cart storage
- Provide professional golf instruction to members and guests in alignment with Invited and PGA/LPGA standards, develop engaging golf clinics, private lessons, and programs tailored for adults, juniors, and seniors
- Develop relationships with members by leading and participating in committees, organizing specialized clinics, offering personalized golf lessons, and engaging in golf activities
- Promote the golf game and uphold the club’s reputation by consistently delivering professional, high-quality service
- Lead the planning, scheduling, execution, and follow-up of all club tournaments and special golf events, collaborating with key departments (e.g., Food & Beverage) to deliver a seamless member experience
- Direct staff in event preparation, execution, and post-event evaluation to maximize member satisfaction and operational efficiency
- Develop and implement strategic plans to drive golf-related revenue, sales, and marketing efforts, in alignment with Invited’s financial goals and guidelines
- Establish and achieve sales and golf instruction targets, ensuring adherence to company policies while driving financial performance
- Recruit, hire, and develop a high-performing team dedicated to delivering exceptional member experiences, emphasizing the link between value, satisfaction, and retention
- Ensure the pro-shop provides a welcoming, efficient, and professional atmosphere that exceeds members and guest expectations
- Lead and manage golf shop operations by training and motivating staff, conducting regular meetings to align objectives, boost performance, and maintain operational excellence
- Develop and manage the annual golf calendar with diverse events and activities designed to engage and enrich the member’s experience year-round
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: