Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $10.75 - $16.50
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Meal Allowances
flexible scheduling
Retirement Plan
Career development opportunities
Job Description
The hiring establishment is a dynamic restaurant environment known for its commitment to delivering exceptional dining experiences to its guests. This company thrives in a high-volume, fast-paced setting, maintaining an upbeat and welcoming atmosphere that encourages both team collaboration and guest satisfaction. As a well-regarded establishment in the food and beverage sector, the restaurant values quality service, attention to detail, and a positive attitude from all its staff members. The team engages actively in creating an inviting ambiance where patrons feel valued and eager to return.
The role available is that of a Food Runner, a critical position within the f... Show More
The role available is that of a Food Runner, a critical position within the f... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in food service or restaurant environment preferred
- Ability to work flexible hours including weekends and holidays
- Must be physically able to stand and walk for long periods
- Good communication skills
- Responsible and able to follow directions
- Ability to work in a team environment
- Positive and energetic demeanor
Job Qualifications
- High school diploma or equivalent
- Previous experience in a restaurant or hospitality environment preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic knowledge of food safety and hygiene practices
- Ability to maintain a positive, upbeat attitude during work
- Good physical stamina and the ability to carry trays and stand for extended periods
- Team player with a customer-focused mindset
Job Duties
- Ensure proper flatware and appropriate plates are on table prior to food being delivered
- Pick up order allowing for proper distribution
- Condiments will be delivered before or at the time the food is served
- Present each item and confirm guest satisfaction and offer any additional services
- Serve ladies first, repeat with men, end with host
- All food should be served from the right with the right hand
- Refresh all beverages, and offer to replenish cocktail order
- Ensure tables are properly set, side stations are clean, and side work is properly completed
- Assist with initial guest complaints and inform manager on duty immediately
- Maintain side stations in a clean and orderly manner
- Maintain prescribed par stock levels inside stations
- Pre-bus tables as guests finish their dish
- Assist with proper stock rotation
- Always keep dining room floor clean and free of excess debris/liquids
- Polish silverware
- Must be able to deal with high volume customer interactions and be consistently outgoing, upbeat and cheerful
- Builds guest relations throughout every shift by talking with customers and making them feel welcome, comfortable, and inviting them back
- Observes all activity within assigned area offering assistance to all guests
- Observes activity and reports anything that is out of the ordinary
- Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of management personnel
- Ensures all guests are kept in play by providing friendly and helpful service at all interactions
- Utilizes open body language, politely speaks with and assists guests as needed
- Assists in maintaining a spotless facility by disposing of any cups, glasses or bottles left by guests
- Maintains monetary and paperwork accuracy and efficiency within department/property standards
- Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same
- Empowered to resolve guest disputes quickly and efficiently up to a pre-determined amount. Otherwise, ensuring a manager is notified immediately to resolve the situation
- Crosstrain in other F&B areas
- Other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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