Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.75 - $16.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
Training and development opportunities
Job Description
Our establishment is a dynamic and fast-paced restaurant dedicated to providing exceptional dining experiences to our guests. We pride ourselves on delivering not only delectable cuisine but also outstanding customer service, ensuring every visitor feels welcomed and valued. Our team values teamwork, punctuality, and a positive attitude, fostering an upbeat and fun environment where staff can excel and grow. The Food Runner plays a crucial role in our operations, acting as a bridge between the kitchen and the guests, ensuring timely and accurate delivery of food items while enhancing the overall dining atmosphere.
The Food Runner position is an ... Show More
The Food Runner position is an ... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in restaurant or hospitality preferred
- ability to work in a fast-paced environment
- excellent communication and interpersonal skills
- outgoing, upbeat, and cheerful demeanor
- physical ability to stand and walk for long periods
- ability to handle high volume customer interactions
- attention to detail
- basic knowledge of food safety and sanitation practices
- availability to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- customer service experience
- knowledge of restaurant operations
- ability to multitask efficiently
- team player mindset
- problem-solving skills
- strong organizational skills
- basic math skills
- knowledge of proper food handling and serving etiquette
- ability to resolve guest concerns diplomatically
- willingness to learn and adapt
- experience with cleaning and maintenance duties
Job Duties
- Ensure proper flatware and appropriate plates are on table prior to food being delivered
- Pick up order allowing for proper distribution
- Deliver condiments before or at the time food is served
- Present each item and confirm guest satisfaction and offer additional services
- Serve ladies first, then men, end with host
- Serve all food from the right with the right hand
- Refresh beverages and offer to replenish cocktail orders
- Ensure tables are properly set and side stations are clean
- Assist with initial guest complaints and inform manager
- Maintain side stations clean and orderly
- Maintain par stock levels inside stations
- Pre-bus tables as guests finish dishes
- Assist with stock rotation
- Keep dining room floor clean and free of debris/liquids
- Polish silverware
- Interact positively with high volume of customers
- Build guest relations by talking with customers
- Observe all activity and offer assistance
- Report any unusual activity
- Handle routine customer complaints or escalate to management
- Ensure guests receive friendly and helpful service
- Use open body language and polite communication
- Maintain facility cleanliness by disposing of trash
- Ensure monetary and paperwork accuracy
- Adhere to company policies ethically
- Resolve guest disputes promptly or notify manager
- Cross-train in other food and beverage areas
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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