Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible Schedule
Payment of membership fees
Job Description
Our organization is committed to providing exemplary support and management for accredited residency and fellowship training programs within a healthcare setting. We are dedicated to fostering educational excellence by administering comprehensive program operations that comply with national accreditation standards and hospital policies. Our team thrives on innovative problem solving, maintaining efficient workflow, and supporting the educational growth of medical trainees. The institution offers a dynamic, collaborative environment that values detailed administrative oversight to ensure optimal program success and the highest educational standards. We seek a proactive, experienced Program Coordinator to join our team and contribute significantly to maintaining and advancing... Show More
Job Requirements
- Minimum of high school diploma or equivalent
- minimum of 3 years of office administration experience
- proficiency in Microsoft Office applications
- ability to type at least 30 words per minute
- knowledge of departmental policies and procedures
- experience with data entry and basic office equipment
- excellent communication skills
- strong organizational abilities
- ability to handle confidential information
- capacity to work independently and with a team in a fast-paced environment
- familiarity with residency or fellowship program administration preferred
- willingness to learn new software and systems
- ability to manage multiple tasks effectively
Job Qualifications
- Minimum of 3 years of office administration experience preferably in education or healthcare
- minimum of 3 years of ACGME Program Coordinator experience preferred
- bachelor's degree preferred
- excellent written and verbal communication skills
- extremely organized with the ability to analyze and organize information
- ability to handle sensitive information with confidentiality
- intermediate knowledge of Microsoft Word, Excel, Outlook and PowerPoint
- ability to make independent decisions or escalate issues
- problem-solving skills
- ability to work in high-demand, stressful environments
- ability to learn new software quickly and manage several programs simultaneously
Job Duties
- Receives and delivers messages for office staff
- receives incoming calls in a timely manner (ideal within 3 rings)
- types at least 30 wpm, proficient with MS Office Word, Excel and PowerPoint and basic data entry
- knowledge of departmental policies, procedures, equipment, preparation of business correspondence and screening of mail/phone calls
- notifies appropriate manager of visitor's presence
- provides full support to the Program Director concerning program management
- identifies and evaluates methods for improving workflow and cost effectiveness and makes recommendations
- interprets and applies ACGME, national accrediting agencies, and hospital policies to support compliance
- provides administrative supervision and support to residents/interns/fellows
- acts as liaison between residents and hospital administration
- establishes relationships with hospitals, internal departments, and divisions regarding recruitment, orientation, and external rotations
- assists with trainee orientation
- informs residents of policy and procedure changes
- tracks and ensures compliance with licensing, moonlighting, contracts, and credentialing
- manages materials and assists with trainee exams
- develops and maintains filing, record keeping, and office/program systems
- maintains databases like New Innovations and ACGME ADS
- manages evaluative processes of trainees, faculty, and rotations
- oversees purchasing based on program needs
- assists in planning departmental annual events
- organizes meetings and distributes materials
- develops program brochures and advertisements
- maintains program's website and external advertising
- maintains ERAS database and oversees residency recruitment processes
- performs Match responsibilities and communicates with matched residents
- verifies trainees' status and activities as needed
- prepares for ACGME site visits and internal reviews
- monitors residents' duty hours and case experience
- receives inquiries and triages as necessary
- performs other duties assigned by the Program Director or Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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