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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
vacation
sick leave
Paid holidays
Life insurance
Employee Discounts
Job Description
Highway West Vacations is a well-established hospitality company that specializes in managing vacation rental properties. Known for its commitment to delivering exceptional guest experiences, Highway West Vacations operates several vacation destinations, providing a blend of comfort, quality, and memorable hospitality to its clients. The company is dedicated to fostering a positive work environment and offers competitive compensation packages to attract and retain top talent. The full-time General Manager position is based in Shelter Cove, Oregon, a beautiful and serene location that attracts travelers looking for a relaxing getaway. This role is exempt and comes with a comprehensive benefits package including... Show More
Job Requirements
- Associate's degree required
- 4-5 years of leadership experience in hospitality hotel or restaurant management
- Strong leadership skills
- Excellent communication skills
- Ability to work flexible schedules including evenings weekends and holidays
- Capable of standing for long periods and lifting up to 20 pounds
- Proficiency in Microsoft Word Excel and PowerPoint
Job Qualifications
- Associate's degree required bachelor's degree in hospitality hotel tourism management preferred
- 4-5 years of leadership experience in hospitality hotel or restaurant management
- Strong leadership mentoring and training abilities
- Excellent communication organizational and problem-solving skills
- Professional demeanor with a focus on guest service
- Proficient in Microsoft Word Excel and PowerPoint
- Ability to write detailed reports and analyze data
- Flexible schedule availability including evenings weekends and holidays
- Capable of working on feet for extended periods and lifting up to 20 pounds
Job Duties
- Lead all aspects of property operations across departments
- Maintain a schedule that includes manager on duty coverage including nights weekends and holidays
- Conduct weekly meetings property walks and coaching sessions with department managers
- Monitor daily operations and support department heads as needed
- Respond to guest complaints and provide prompt resolutions
- Ensure adherence to Highway West Vacations policies and safety guidelines
- Serve as the financial steward for the property
- Responsible for financial planning budgeting and performance monitoring
- Implement cost control measures and ensure financial goals are achieved
- Process semi-monthly payroll and monitor compliance with labor laws and company policies
- Recruit onboard and train new team members according to company standards
- Assess employee skills and adjust training approaches as needed
- Support department managers with coaching counseling and performance reviews
- Address employee relations issues in coordination with human resources
- Foster a positive customer-focused workplace culture
- Resolve interpersonal conflicts among team members
- Monitor guest satisfaction scores and implement improvement strategies
- Promote the property through site tours and community engagement
- Maintain a professional and positive public image for the company
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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