GLUAU Host

Kailua, HI, USA|Remote, Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $16.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Flexible Schedule

Training and Development

supportive work environment

Job Description

Germaine's Luau is a renowned entertainment and dining establishment specializing in delivering authentic Hawaiian cultural experiences through captivating shows and excellent service. As a well-established venue, Germaine's Luau attracts a diverse array of guests seeking an immersive experience characterized by vibrant performances, traditional cuisine, and warm hospitality. Located in a dynamic environment that blends cultural heritage with exceptional service, Germaine's Luau is committed to providing guests with an unforgettable visit that reflects the spirit of aloha. The venue operates with a focus on high customer satisfaction, attention to detail, and a friendly atmosphere that encourages repeat visits and positive word-of-mouth.Show More

Job Requirements

High school diploma or equivalent
No prior experience needed
Strong customer service attitude
Must be personable and have a pleasant manner
Ability to read, write, and comprehend simple instructions and short correspondence
Must be available to work flexible schedule including weekends, evenings, and holidays
Ability to apply common sense understanding to carry out instructions
Ability to deal with problems involving several variables in standardized situations
Ability to work in a fast-paced environment with accuracy and efficiency
Adaptability to change and willingness to take on new responsibilities
Effective verbal and written communication skills
Ability to handle customer questions and complaints politely and efficiently
Meet attendance and punctuality requirements
Promote mutual respect and support safety programs
Ability to stand, walk and sit for extended periods
Ability to work under variable temperature and noise conditions
Ability to perform medium work including lifting up to 35 lbs
Ability to adjust to vessel’s movements
Visual acuity to determine accuracy and neatness of work
Ability to receive detailed information through oral communication and make sound judgments
Some remote work may be necessary

Job Qualifications

High school diploma or equivalent
Strong customer service attitude
Personable and pleasant manner
Ability to read, write, and comprehend simple instructions and short correspondence
Effective verbal and written communication skills in one-on-one and small group situations
Ability to handle customer questions and complaints politely and efficiently
Ability to work independently and accept accountability
Adaptable to change and open to new ideas
Good listening skills and ability to share information and ideas with others
Ability to maintain a pleasant and professional image
Support safety programs and maintain a clean workplace

Job Duties

Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards
Meet and greet customers as they arrive, supplying information as needed
Perform tasks at the Box Office pre-show including setting up stanchions, directing customers to the cashier or ticket-issuing reservations, queuing customers in the lobby
Assist customers needing special attention such as elderly, small children, or wheelchair users
Work in the Showroom pre-show by keeping in radio contact with the Box Office, seating guests in Deluxe and Standard sections as directed, assisting customers with special needs
Perform Box Office post-show duties including taking down stanchions, assisting other departments with closing operations, and attending all staff meetings for operational purposes and training
Perform other duties as assigned by the Luau Manager on duty

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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