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Gowan USA

Global Operations Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
performance bonuses
Flexible work schedule

Job Description

Gowan Company is a leading global agrochemical firm dedicated to the research, development, and distribution of innovative crop protection solutions. With a strong presence across the United States, Italy, and Colombia, Gowan Company excels in delivering high-quality agricultural products to support sustainable farming practices worldwide. The company is headquartered in Yuma, AZ, and prides itself on fostering a collaborative and dynamic work environment that encourages growth and continuous improvement.

The Global Operations Supervisor - Samples role at Gowan Company is a full-time, salaried, and exempt position based at the Yuma headquarters. This pivotal role is responsible for managing and o... Show More

Job Requirements

  • Bachelor's degree in a related field
  • 3 to 5 years of relevant experience in process improvement, inventory management, logistics, supply chain, or operations
  • strong leadership and team management skills
  • excellent communication skills
  • experience with international trade compliance
  • proficiency in global sample management platforms
  • ability to manage multiple priorities and work in a fast-paced environment
  • willingness to collaborate across international teams

Job Qualifications

  • Bachelor's degree in a related field such as Supply Chain, Logistics, Operations, or Chemistry
  • 3 to 5 years of experience in process improvement, inventory management, logistics, supply chain, or operations
  • strong leadership skills with experience managing teams
  • excellent communication and collaboration abilities
  • knowledge of international shipping regulations and trade compliance
  • proficiency with inventory management and sample tracking tools
  • ability to analyze data and lead forecasting efforts
  • detail-oriented with strong organizational skills

Job Duties

  • Manage the Desert Depot sample shipping team responsible for daily sample fulfillment operations
  • set clear performance expectations, provide coaching, and conduct performance evaluations
  • develop team capabilities through training and professional development
  • maintain strong functional relationships with sample coordinators in Italy and Colombia
  • promote collaboration and knowledge sharing across regional sample operations teams
  • own all global sample processes from formulation through delivery
  • monitor the lab dashboard to track sample formulation progress
  • coordinate production schedules with the formulations team
  • ensure accurate inventory entry for newly formulated samples
  • update processes to align with organizational changes
  • maintain global standardization including labeling, sample sizes, and documentation
  • identify and implement process improvements
  • lead forecasting efforts for sample demand using pipeline data
  • document workflows and train regional teams on updates
  • serve as the owner of the global sample platform ensuring functionality and user adoption
  • gather user requirements across regions and collaborate with IT for enhancements
  • test system functionality and troubleshoot issues
  • adapt the tool to evolving processes
  • ensure accurate sample inventory entries across regions
  • conduct regular audits and resolve discrepancies
  • enforce data entry standards and regulatory compliance
  • control access to GLP samples and confidential experimental compounds
  • manage end-to-end international logistics for sample distribution across the US, Italy, and Colombia
  • build and maintain relationships with customs brokers, freight forwarders, and regulatory agencies
  • ensure compliance with regulations including EPA, APHIS, TSCA, REACH/ECHA, IMDG/IATA, and regional import/export requirements
  • oversee preparation and accuracy of shipping documentation including Commercial Invoice, SDS, customs declarations, Dangerous goods declaration
  • resolve customs holds and regulatory issues proactively
  • monitor KPIs for international shipments and implement improvements
  • maintain ready audit records of all shipments and documentation
  • review incoming requests and coordinate fulfillment across regions
  • work with third-party labs when needed
  • track request-to-delivery timelines and address bottlenecks
  • keep requesters updated on status

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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