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Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Range $9.75 - $16.25
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Paid training
performance bonuses
employee recognition programs
flexible scheduling
Job Description
Gilley's is a renowned entertainment venue known for its vibrant atmosphere, live music, and engaging performances that attract a diverse clientele. As a unique blend of a restaurant, bar, and entertainment hotspot, Gilley's offers guests an unforgettable experience through its dynamic shows, specialty drinks, and exceptional customer service. The establishment prides itself on creating a high-energy, fun environment where guests can enjoy choreographed dance performances, socialize with friends, and savor delicious cocktails and food. This lively venue often hosts themed events and promotions that highlight its commitment to entertainment and customer satisfaction. Gilley's operates under strict departmental and property policies,... Show More
Job Requirements
- Be 18 years of age or older
- Ability to obtain and retain KRGC Gaming License
- Available to travel within or outside the state as needed
- Basic beverage and beverage serving knowledge
- Ability to dance as choreographed
- Ability to comprehend and learn new dance routines
- Good athletic physical condition and body strength
- Comfortable performing in front of large audiences
- Ability to communicate effectively in English both verbally and written
- Professional appearance
- Ability to work both independently and as part of a team
- Availability to work nights, weekends, holidays, and overtime
- Physically able to stand and move at a fast pace for up to eight hours or longer
- Ability to check IDs and follow Alcohol Awareness techniques
- Capable of handling routine customer complaints and incidents with discretion
- Willingness to assist new employees with training
Job Qualifications
- Audition required
- Must be 18 years of age or older and have the ability to obtain and retain KRGC Gaming License
- Must be available to travel within or outside the state as needed
- High volume hotel/restaurant experience preferred
- Must be available for publicity shoots, public appearances, modeling, other advertising, and promotional work as needed
- Must have an excellent upbeat attitude with the ability to interact with people of diverse backgrounds
- Must have basic beverage and beverage serving knowledge
- Must be able to dance as choreographed
- Ability to comprehend and learn new dance routines
- Good athletic physical condition/body strength necessary
- Must project a slender, toned/fit body image at all times
- Must be comfortable performing in front of large audiences
- Pleasing personality and ability to communicate with customers
- Communicate effectively in English both verbally and written forms
- Professional appearance as outlined in the Gilley's Team Member Handbook
- Must be able to work both independently and as a member of a team
- Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
Job Duties
- Greet each guest with a smile and a prompt and friendly greeting
- Converse with guests to suggest or receive cocktail orders
- Interact with guests in a pleasant, efficient and professional manner
- Project curated image essential to the entertainment function of the position
- Sell tickets for rides on the bull
- Pour personalized shots during drink promotions
- Provide exceptional service to customers while maintaining high standards of service
- Order and serve food and beverage to customers following restaurant/bar guidelines
- Entertain guests by dancing to themed productions
- Continuously learn new choreographed moves
- Prepare, order and serve cocktails to customers following restaurant/bar guidelines
- Garnish drinks as appropriate
- Ensure the correct glassware/stemware is used according to Beverage Department standards
- Handle monetary transactions (cash, credit cards, and other payment options) in accordance with department policies and procedures
- Pick up dirty glasses from assigned station ensuring optimal maintenance of station, keeping clear of beverage debris
- Maintain cleanliness and organization of bar and/or workstation to ensure compliance with beverage and health department standards
- Polish all necessary glassware
- Prepare order to replenish stock at bar to pre-determined par levels
- Workstation must be maintained and left stocked in the proper location and cleaned for next shift
- Be able to perform a task that requires standing and/or moving at a fast pace for periods of up to eight hours or longer
- Ensure correct health and sanitation practices are followed
- Check IDs if the guest appears to be under 30
- Follow Alcohol Awareness techniques as needed
- Communicate with Management to keep them informed of all special requests from a guest as well as any potential problems or concerns
- Answer telephone using proper telephone etiquette standards
- Assist new employees with training and answering questions
- Perform all duties as deemed necessary for the success of the department
- Observe all activity within assigned areas offering assistance to slot players, and instruction on machine functions and payouts
- Observe activity and report anything that is out of the ordinary
- Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of management personnel
- Ensure all guests are kept in play by providing friendly and helpful service at all interactions
- Utilize open body language, politely speak with and assist guests as needed
- Assist in maintaining a spotless facility by disposing of any cups, glasses or bottles left by guests
- Maintain monetary and paperwork accuracy and efficiency within department/property standards
- Adhere to regulatory, departmental, and company policies in an ethical manner and encourage others to do the same
- Empowered to resolve guest disputes quickly and efficiently up to a pre-determined amount
- Otherwise, ensuring a manager is notified immediately to resolve the situation
- Cross train in other F&B areas
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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