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Job Overview
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career development opportunities
Job Description
Graton Resort & Casino is a luxury resort and casino known for its exceptional hospitality and entertainment experiences. The resort offers a wide range of amenities including gaming, fine dining, spa services, and retail outlets that cater to a diverse clientele seeking a high-end, personalized experience. As a significant player in the hospitality industry, Graton Resort & Casino prides itself on delivering superior customer service and maintaining a welcoming environment for all guests. The resort's retail outlets are designed to provide a personalized shopping experience that reflects its commitment to quality and luxury, setting it apart from other establishments in... Show More
Job Requirements
- Must be at least 18 years old
- High school diploma or equivalent
- Previous experience in retail or customer service preferred
- Ability to handle cash and credit transactions accurately
- Must be able to stand for extended periods
- Able to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to provide excellent customer service
- Basic math and cash handling skills
- Familiarity with POS systems
- Strong interpersonal and communication skills
- Ability to work flexible hours including weekends and holidays
Job Duties
- Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values
- Perform responsibilities in accordance with all Company standards, policies, and procedures
- Perform all steps of guest service including greeting, assisting with sales, and check out
- Accurately handle all cash, credit card and comp transactions in company required POS system
- Maintain cleanliness of the gift shop including all merchandise
- Unpack, tag, and stock merchandise per department policies and protocols
- Monitor and report any potential safety issues or suspected theft of product to department leadership
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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